Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 40,563 reviews
  • Rated 5 out of 5 stars

    excellent quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are excellent and the offers are incredible. The staff is excellent and they are very helpful in clarifying doubts. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal /Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 14 New/Boxed works great and easy to use. The price was a really good deal for an older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad savings so far for a first time member and for a fraction of a price to start even better, was a deal at first start...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Purchase a year pays for the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One large purchase and it pays for itself, especially if you get NFL ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in all your media, appliances and electronic.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I have the total tech membership. I bought my Roku television from them and being terrible with technology, when the men delivered my t.v., they took their time in explaining everything to me. I even had to have them come out a 2nd time to help me out with it. I do all my shopping for media, appliances and and electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. Love the extended price match window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value. Always have a good experience at Best Bus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SSD T7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very friendly staff and also knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in person store young tech’s support to explain the membership details and benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bb membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of membership is free shipping on almost everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it paid for itself when I made my purchase and extended the amount of time I had to return some things which really helped me out at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOD Is A Rockstar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with the manager on duty and he was very kind and patient. Five star service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and products as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped for freezer--nice selection and good prices. Ordered freezer and it was delivered in excellent condition. At the appointed time. I love my freezer and the prompt attention I received in-store. Paperwork was a breeze thanks to the knowledgeable employee who helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the cost back in 2 purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the 1 year membership was paid back in 2 purchases via the members only savings on items I had already planned on buying that year, so it was a no brainer. In addition to the savings the extended return period was also nice to have even if I didn’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm not sure what the membership is for.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV, which said in the box the excellent condition, the advisor tells me that he has all the accessories, but... when I get home and open the box, I did not have the remote control, I had to buy the remote control on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok to have it incase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is good for pricematch and small stuff it saved the money which paid to itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to recoup value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to recoup value: Having an extended 2-month return period for all purchases is wonderful. There is BestBuy price drop protection where if there is a sale within the return period, you get the difference back. There are also promotions and free gifts every few weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Honest Opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I haven't taken full advantage of the membership benefits so I can't give a good review. The only thing I've done was to return an item and it was a worry free experience. Ultimately, this means that I likely won't renew the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Price match after the fact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the black friday sale price after I had bought my xbox before black friday because of this memebership which was pretty cool. Haven't gotten to explore all the benefits yet, but I look forward to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Great!!! Great!!! Great!!!!!!!!!!Great!!!!!!

    I would recommend this to a friend