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Customer reviews

Rating 4.2 out of 5 stars with 40559 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 40,563 reviews
  • Rated 3 out of 5 stars

    Somewhat On The High Side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number 1 you get a manufacture's 1 year warranty with just about every major appliance. Not just Best Buy but other stores as well. The money you spend is a wise choice in case the product breaks down. This is a money maker just like a car manufacturer. They run those cars all day and night so they know how long the engine and other components should last. The warranty is just another money maker for the company. What I would do is offer the warranty after the 1 year expires. Doesn't that make good business sense.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience with a LG refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Coastal Athletic Association

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great, getting a discount on deals really helps out with in store items to buy. Running any organization, this will be a great but to get equipment, supplies etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tmichaelholton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and his partner where off the charts good and saved me money .. I’ll always shop at BBY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value. Peace of mind getting extended protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the membership and al the good deals and perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I love it and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership has Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great way to receive priority service, obtain discounts in advance of the general public, and extended return periods for busy people like myself. I miss earning rewards given the amount of $ spent, but the trade off with client service as well as early release and special member discounts has proven to be beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so good, help me to found discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debs teview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great benefits. I have already gotten a $50 reward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real upgrade. I went to go show my receipt for a laptop that went down in price recently and they gave me back the money of the price change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase as the deals and discounts pay for the membership itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its going well. But i dont know all the perks honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price point but the fact is the market has a very low chance to go up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member benefits and services are well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently joined the Best Buy Membership program, and I must say, it has exceeded my expectations. As someone who frequently shops for electronics, this membership has been a game-changer for saving money and enhancing my shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the trucks because the wheels move in different direction he loves the bright colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the discounts that apply with membership credits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE BEST BUY PLUS MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is such a good deal, and you get access to so much!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think 50$ is worth it in my opinion and it should be lower

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey GiovannyD, we totally understand that spending $50 on a membership can feel like a lot, especially if you’re not sure what you’re getting out of it. With My Best Buy. Members can get things like exclusive discounts, special access to deals, product protection options. If you haven’t had a chance to look through everything that’s included, you can check out the full breakdown here: https://www.bestbuy.com/memberships. It’s a quick way to see if the perks line up with what you need. If you ever have questions about how the membership works, what’s covered, or even how it compares to our other services, we’re always happy answer any questions you may have.
      When you get a minute, reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) so we can answer any of your concerns. Just mention that it’s in response to your My Best Buy review so the team knows exactly what you’re referring to. We’re here to help make sure you’re getting the most out of your experience. BBY-ExBrand_Totaltech