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Customer reviews

Rating 4.2 out of 5 stars with 40565 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 40,572 reviews
  • Rated 5 out of 5 stars

    Our membership has paid for itself in less than a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a membership and a month later the refrigerator we bought went on sale. The membership refunded the difference. It more than paid for itself right rhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how the membership works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku TV I bought and was delivered beginning of December died already so I called Roku and they are sending me a new one plus then they will send a team to install in 10 to 15 days, it died on December 26. I asked if they couldn’t just have Best Buy deliver one and then reinstall it. They said no, because you weren’t a partner with them. What should I have done?

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, KarenM! Thanks for being a My Best Buy Plus™ member. We are disappointed to hear of what you've experienced with your Roku TV and would be happy to look into this further. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    We use our membership alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and I encourage everyone to join.there are alot of advantages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership and a new washer are a real blessing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rewards but I do not want any membership that I have to pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a few appliances within the span of a year. It was worth it because it was not much added cost to cover all of those appliances within that time span

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value with Greek Squad access and heads up on special pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy a lot, I think this membership has some great value. Back in the day you’d get a perk if you spent a certain amount annually at BB. That went away and was replaced by a paid membership. If you’re shopping at Best Buy, you can pretty quickly get a dollar for dollar return on your investment. For the money, yes I’d recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice perk for members!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only made one purchase so far. I believe if you frequently purchase from Best Buy I’ve membership is a nice added bonus! I like the birthday bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided additional discounts on the appliances I bought that more than paid for the membership and I got enough rewards to treat myself to some extra gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already gotten my money's worth from joining this program. I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value.. member prices , plus unlimited geek squad support always .. love the peace of mind of getting protection on our purchases..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always giving me the hand to find what I’m looking for helping me with the best quality and being patient thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peoduct. Daily great discounts, exclusive deals before every one, return window 60 days. And best buy in general very helpful. Everyone should try this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself with in my first 2 purchases in my plan for the year. If are planning to spend money on tech during the year, it may be worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our membership. We have saved so much money in this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers great offers and periodic certificate to redeem with membership. Value to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you so much for being nice to your Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to say they took care of me very well. I was pleased that the person that helped me was good and respectful. I really appreciate the people at Best Buy because they do amazing work and God bless and stay safe please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator started to malfunction during the Thanksgiving holiday. Best Buy had what I was looking for in size, color and price. The sales person was very helpful. Delivery men polite and careful with the haul away and instalation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the program has been a bit of a letdown. Most things I buy have nothing to do with the membership. Would appreciate the ability to get on pre-order lists for graphic cards or game consoles. But instead I’m stuck refreshing webpages like everyone else.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Alex! Thank you for your review of your My Best Buy Plus membership. We're truly sorry to hear that your membership experience hasn't been what you hoped for. We understand that memberships aren't a perfect fit for everyone, and we appreciate you giving it a chance. If you have any questions or concerns, please feel free to contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We'd be happy to assist you in any way we can. Thanks! BBY-ExBrand_Totaltech