Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40572 reviews
(40,572 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Average benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the program has been a bit of a letdown. Most things I buy have nothing to do with the membership. Would appreciate the ability to get on pre-order lists for graphic cards or game consoles. But instead I’m stuck refreshing webpages like everyone else.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Alex! Thank you for your review of your My Best Buy Plus membership. We're truly sorry to hear that your membership experience hasn't been what you hoped for. We understand that memberships aren't a perfect fit for everyone, and we appreciate you giving it a chance. If you have any questions or concerns, please feel free to contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We'd be happy to assist you in any way we can. Thanks!
Rated 5 out of 5 stars
I really enjoy being a member of Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a member truly pays off. The exclusive discounts and unlimited help from Geek Squad make it worthwhile. Plus, it’s reassuring to have coverage plans for everything we buy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Helped alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me get a lot of items early and had sweet deals
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Changing mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 months to try it out I don't like I can bring it back , yes it cost 50$ but when you have a little sister that changes opinion for everything is better
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i really enjoy my new table its exactly what i needed.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best But credit card great and easy setvice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new washer and dryer from Pacific Sales ( now part of Best Buy). Was able to use my BB credit card. It was so easy. Great service all around.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Store Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid for itself in just one purchase when I first got it. The member only deals are a steal. Will definitely keep the membership.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
So far, so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I haven’t had to use the Geek Squad service but I’m glad it’s available.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was a great value! Saved on my new iPad as well as the apple pencil. In addition, throughout the year there were special offers and rewards.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but positive experience and the Geek Squad is great. So happy I made this choice.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Easy process to buy appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to your employee Josh in Downey for recommending the membership, great rewards.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great deal this product helps me in so many different ways
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Most Helpful and Patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership is a very good value. It does give you peace of mind when buying items especially the technical items. They are extremely patient and helped me to order on-line a smart thermostat for my church giving me an exceptional price. (You appreciate that when you didn't grow up with computers from day one!)
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth having it around. So much easier to ensure your devices are charged without taking up all outlets.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Useful when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy having the membership at those times when we buy a major purchase. Unfortunately, the number of stores in our area is shrinking.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Best by plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deals are pretty good, normally $50 off, however the items the deals on are on are very select. Like for pc parts, you won't find anything, but you can find decent deals on appliances
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
The product is not what I was told it was :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At the store I made clear I was doing a one-time only purchase because I was visiting USA and was not going to be able to communicate by phone. I bought membership to obtain cashback for discounts, but I can't ask for those now because my options are checks or giftcards (none are usable outside US). I eas told the money was going to go to the card provided when the purchase was made. The only way I can complain is by calling a US number, which I can't because I don't have a US number myself. I feel like the membership was a waste of money.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hell FernandaN, we’re really sorry this experience has been so frustrating, especially since you were upfront about being a visitor and unable to use phone support. My Best Buy memberships do include benefits like exclusive discounts, product protection options, and rewards, which can definitely feel limiting when you’re outside the country. You can look over all membership details here: https://www.bestbuy.com/memberships. Since you can’t call, the quickest way to get help sorting this out is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let them know it’s in response to your My Best Buy review so they can take a closer look.
Rated 4 out of 5 stars
Awesome membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is totally worth it. I didn’t use or need it much but it came in handy when I did need it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
5 Star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy plus save me over 200 $ on the first mont.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Hidden secret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently went to the store to get a laptop and an employee in the electronics share all the advantages of getting the membership specially when getting if getting an apple product. I’m so glad I did it. It’s definitely worth it if you get expensive products. Best Buy is simply the best
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
