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Customer reviews

Rating 4.2 out of 5 stars with 40572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 40,572 reviews
  • Rated 3 out of 5 stars

    Average benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the program has been a bit of a letdown. Most things I buy have nothing to do with the membership. Would appreciate the ability to get on pre-order lists for graphic cards or game consoles. But instead I’m stuck refreshing webpages like everyone else.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Alex! Thank you for your review of your My Best Buy Plus membership. We're truly sorry to hear that your membership experience hasn't been what you hoped for. We understand that memberships aren't a perfect fit for everyone, and we appreciate you giving it a chance. If you have any questions or concerns, please feel free to contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We'd be happy to assist you in any way we can. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I really enjoy being a member of Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member truly pays off. The exclusive discounts and unlimited help from Geek Squad make it worthwhile. Plus, it’s reassuring to have coverage plans for everything we buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a lot of items early and had sweet deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changing mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months to try it out I don't like I can bring it back , yes it cost 50$ but when you have a little sister that changes opinion for everything is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy my new table its exactly what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But credit card great and easy setvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new washer and dryer from Pacific Sales ( now part of Best Buy). Was able to use my BB credit card. It was so easy. Great service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Store Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself in just one purchase when I first got it. The member only deals are a steal. Will definitely keep the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I haven’t had to use the Geek Squad service but I’m glad it’s available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a great value! Saved on my new iPad as well as the apple pencil. In addition, throughout the year there were special offers and rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but positive experience and the Geek Squad is great. So happy I made this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process to buy appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to your employee Josh in Downey for recommending the membership, great rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal this product helps me in so many different ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Helpful and Patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is a very good value. It does give you peace of mind when buying items especially the technical items. They are extremely patient and helped me to order on-line a smart thermostat for my church giving me an exceptional price. (You appreciate that when you didn't grow up with computers from day one!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having it around. So much easier to ensure your devices are charged without taking up all outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy having the membership at those times when we buy a major purchase. Unfortunately, the number of stores in our area is shrinking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best by plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deals are pretty good, normally $50 off, however the items the deals on are on are very select. Like for pc parts, you won't find anything, but you can find decent deals on appliances

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product is not what I was told it was :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store I made clear I was doing a one-time only purchase because I was visiting USA and was not going to be able to communicate by phone. I bought membership to obtain cashback for discounts, but I can't ask for those now because my options are checks or giftcards (none are usable outside US). I eas told the money was going to go to the card provided when the purchase was made. The only way I can complain is by calling a US number, which I can't because I don't have a US number myself. I feel like the membership was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hell FernandaN, we’re really sorry this experience has been so frustrating, especially since you were upfront about being a visitor and unable to use phone support. My Best Buy memberships do include benefits like exclusive discounts, product protection options, and rewards, which can definitely feel limiting when you’re outside the country. You can look over all membership details here: https://www.bestbuy.com/memberships. Since you can’t call, the quickest way to get help sorting this out is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let them know it’s in response to your My Best Buy review so they can take a closer look. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is totally worth it. I didn’t use or need it much but it came in handy when I did need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy plus save me over 200 $ on the first mont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden secret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went to the store to get a laptop and an employee in the electronics share all the advantages of getting the membership specially when getting if getting an apple product. I’m so glad I did it. It’s definitely worth it if you get expensive products. Best Buy is simply the best

    I would recommend this to a friend