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Customer reviews

Rating 4.2 out of 5 stars with 40581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 40,581 reviews
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and used it once to take laptop into geek squad and they couldn’t even fix it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature with price for this membership category.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership, ended up getting money back on an large purchase, when item went in sale after being purchased and delivered/installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth the savings I got out of it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me $800 on the refrigerator I purchased! You will also save on many other items as well. Plus you get daily deals offered to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful staff made me want a membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When returning an item I had an amazing customer experience with the staff who assisted me and I just had to have the membership!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what is this worth?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider what this membership offers before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, help me be a great member of my best buy. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing that I can return my items for a longer period of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership worth it, pays for itself w/ 1 trans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts i received on my first transaction paid for the membership alone and now i have rest of year to save. Lots of items on sale only with membership and discounts save a lot. 100% worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we don't do a lot of shopping at Best Buy, I have't decided yet if the membership is a good deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Rebate paid for cost of membershiip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squads help if I have a question, always pleasant. Your stock availability is excellent as well. Will continue to shop at Lowes. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a large dollar item or a couple small purchases then this is a no brainer on the savings. Just do an estimate on purchases you will do in upcoming year and see if you hit the breakeven point for the discounts to equal the purchase price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best earphones money can buy. My only Issue is that it doesn’t fit my ear well.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. We are saddened to hear that your earphones do not fit well. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Real Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value! No regrets! Great service! A lot of benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps save money on deals! I would highly reccomend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Great Value if you love tech and trying new products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it all the time! Go geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind getting product plans and having unlimited geek squad support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hasn’t helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer fan stopped working 2 months after purchasing. Couldn’t get anyone at Best Buy to talk on the phone to answer if it was a HP or Best Buy warranty issue. Gave up after 3 days and sent it to HP and got it back about a month later. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Catherine! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save us a great deal of money when we moved in our house.

    I would recommend this to a friend