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Customer reviews

Rating 4.2 out of 5 stars with 40591 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 40,591 reviews
  • Rated 4 out of 5 stars

    4/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best earphones money can buy. My only Issue is that it doesn’t fit my ear well.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. We are saddened to hear that your earphones do not fit well. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squads help if I have a question, always pleasant. Your stock availability is excellent as well. Will continue to shop at Lowes. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing that I can return my items for a longer period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Rebate paid for cost of membershiip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hasn’t helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer fan stopped working 2 months after purchasing. Couldn’t get anyone at Best Buy to talk on the phone to answer if it was a HP or Best Buy warranty issue. Gave up after 3 days and sent it to HP and got it back about a month later. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Catherine! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    my membership rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so you know how everywhere says oh we will price match , and really not do it. well let me just say , bestbuy memberships is the way to go because even if you didnt buy the item the same month they will still give you the difference back and i love that. sooo if your looking for the real deal , get the membership its worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s helpful went you know all the rewards that you can have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value! No regrets! Great service! A lot of benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it all the time! Go geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind getting product plans and having unlimited geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps save money on deals! I would highly reccomend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Great Value if you love tech and trying new products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Plan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus offers the best bang for your buck with exclusive prices and secret access to sales and products! With Best Buy plus you also get free two day shipping and an extra 60 days on returning any products that you have second thoughts on! If you are someone who enjoys technology, but isn’t great with it, I recommend the Best Buy Total plan. But for text savvy people, I recommend Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cap bro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was hesitant to purchase the membership because of my sporadic purchases. However, the attractive member discounts convinced me to purchase an essential laptop for my studies and work. Later, upon finding a better deal, I was able to easily exchange it thanks to the store's 60-day return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership perks pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a BBY customer for a while but skipped the Plus Membership. A couple of items I had my eye on where Plus Member discounted and the price savings on just a couple of items paid for the Plus Membership. The extended return policy also helps with evaluating my purchases over an extended time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save us a great deal of money when we moved in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful membership worth every penny.extended return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the discount the yearly membership offers. It really do help save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership is well worth it. I would have paid more if I had not bought the plan. Best Buy charges $99x2 to transfer data from a computer another. Plus, you can get unlimited help from the Geek Squad as long as you’re on the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not helpful representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast talking non personal representative for people spending nearly $1000.00

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, knowledgeable sales person, explains all technical details. I am impressed

    I would recommend this to a friend