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Customer reviews

Rating 4.2 out of 5 stars with 40615 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 40,623 reviews
  • Rated 5 out of 5 stars

    Worth it if you shop at Best Buy regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for My Best Buy Plus not expecting much, but it’s been genuinely useful. The member pricing and extended return window have already saved me money and made bigger purchases feel way less stressful. It’s one of those memberships that actually adds convenience instead of just perks on paper. If you shop at Best Buy even a few times a year, it easily pays for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting protection in my devices. Is a very good membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with real benefits for frequent shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great experience. I really appreciate the free shipping with no minimum purchase, which makes it easy and convenient to order online without worrying about extra costs. The exclusive member pricing has saved me money on bigger items like TVs and soundbars, and the extended return window gives me more confidence with my purchases. Another benefit I really value is the peace of mind of having access to Geek Squad support and protection options when needed. Overall, the membership more than pays for itself, and it adds extra convenience every time I shop at Best Buy. I would definitely recommend it to friends and family who shop here often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t help with my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t seen any benefit In it yet. I had a tv go out that was less than 2 yrs old. Nothing could be done with that. And I have t seen any great exclusive deals or anything that I can use the membership for.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jordane. Thanks for taking the time to leave us a review about your membership experience. We are saddened to hear that you are not happy with the membership. All members have the option for repair on issues that arise with their TV's. If you are in need of assistance with this, please reach out to our team on social media. Please mention My Best Buy Review when reaching out. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Using my membership at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I went to a couple other stores nearer to my house, looking for for a new refrigerator. Nobody wanted to help! What is that anyway my brain said go to Best Buy. I did. As soon as I walked in the door, the greeter was there of course and she said do you need any help? I said yes actually I do. She promptly found a nice person to help me and he did a wonderful job. His name is Tim and I think he deserves a raise not only was he patient, thorough, with a great attitude, but he was efficient as well. This is a good mix and resulted in sale and happy customer so far. Now delivery day hopefully that goes as well. I expect it too. I love Best Buy. There should be a song.,”Ooooh Best Buy we loooove you.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayne A. was excellant in reviewing the product and facilitating the interest fee 18 month purchase. Delivery, installation and removal of our old refrigerator was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exclusive discounts are real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I am so happy with my My Best Buy Plus™ membership! The exclusive discounts are real, and I saved quite a bit on my last purchase. The free shipping is very fast, and having 60 days to return things gives me such peace of mind. It’s a very practical service for the family. Highly recommended!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile membership with timely shipping and price guarantee if price of purchased product goes down you get a refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best computer I know of

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP computer to use at home and it has been excellent so far. The only drawback, I think the antivirus protection should be longer than one month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it was easy to install I’m very satisfied our daughter also recently purchased a new Samsung stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this for someone who make purchases often as it offers good prices and protection plans. The great part is it offers 60 days return policy which is usually 15 days without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️❤️❤️❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook is fast, sleek, and incredibly reliable. The build quality feels premium, the display is sharp and vibrant, and the battery life easily lasts all day. Everything runs smoothly—from everyday tasks to heavier workloads—and macOS is intuitive and stable. It’s lightweight, quiet, and perfect for work, study, or creative projects. Expensive, yes—but the performance and longevity make it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy member for a while now, and it’s absolutely worth every penny. The benefits and perks make it a standout program for anyone who regularly shops for tech, appliances, or gadgets. Here are some highlights: 1. Exclusive Discounts: As a member, I often get access to special deals and early sales. It’s perfect for snagging items I’ve been eyeing before they sell out. 2. Free Shipping: The free and fast shipping for members is a game-changer. It saves both time and money, especially for larger items. 3. Extended Return Windows: The extended return period is super helpful, especially during the holiday season or when I’m unsure about a purchase. 4. Tech Support & Geek Squad Benefits: Having access to Geek Squad support and repairs is a huge plus. It’s reassuring to know I can rely on experts if something goes wrong with my devices. 5. Points and Rewards: Earning rewards on my purchases is like getting a discount on future buys. The points add up quickly, and I’ve been able to redeem them for great savings. Overall, the membership pays for itself with all the perks. If you’re someone who frequently buys electronics or values convenience and expert support, I highly recommend it! Best Buy has done a fantastic job creating a program that caters to its customers’ needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You GOT to love BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love BestBuy and the way they have their stores managed and well equipped to help everyone. I wouldn’t think of being a member of another store that helps me with all my tech devices or questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one frustration I have is that it is very difficult to put a purchase on a correct account if an incorrect one was done initially by accident. I still don’t think it was switched correctly. Only one person in the store could do it. I tried to cancel the order as soon as I found out what had happened and was told to fix it when the product came in. It was not as easy as they made it sound and once again I don’t think I got credit for it. Other than that I am happy with what I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Membership

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when the price decreased, which is a good value for the services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy For They Have A Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership is awesome. I recently purchased a new laptop and learned with the membership, I'm FULLY cover, anything happens, covered. Decide I dont like the color, covered. If my laptop happens to drop in price, then I get that money back. (Example: $1000 laptop, I paid for is now $600, I get $400 back.) The membership helps me constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding price protection for members!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is absolutely worth it. The 60-day price protection works perfectly. I managed to get a significant refund after a price drop on a laptop I purchased recently. Excellent benefit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spend money to make money!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We specifically purchased the membership as we were buying some TV's and peripherals for an apt. move. Wanted to make sure that we had best price guarantee and this membership paid for itself in our savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Beyond the Aisles: A Tale of My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the bustling town of Techlandia, where the neon glow of innovation meets the hum of electronic desire, a unique love story unfolds. At the heart of this captivating tale is My Best Buy Plus™, a membership program that transforms the ordinary into the extraordinary. Our heroine, Emily, a tech-savvy dreamer with a penchant for the latest gadgets, stumbles upon the enchanting world of My Best Buy Plus™. Little does she know that her life is about to take an unexpected turn as she delves into the depths of this captivating membership. The story kicks off with the sweet anticipation of exclusive member benefits. Emily, like a protagonist caught in the throes of a whirlwind romance, discovers the joy of early access to the latest tech releases. Each unveiling is a seductive dance, drawing her deeper into the allure of cutting-edge devices that whisper promises of a brighter, more connected future. As Emily explores the intricate web of rewards, she is swept off her feet by the tantalizing allure of points and discounts. The romance intensifies as she realizes that every purchase is a step closer to unlocking the door to a secret garden of exclusive deals and savings. But it's not just about the material delights; My Best Buy Plus™ proves to be a true partner in Emily's journey of self-discovery. The personalized recommendations become her confidante, understanding her desires and curating a world of tech wonders that speak to her soul. As Emily navigates the highs and lows of her relationship with My Best Buy Plus™, she discovers a deeper connection—a sense of belonging among like-minded individuals who share her passion. The community forums become the backdrop for friendships that blossom like delicate flowers in a garden of digital dreams. However, like any great romance, the plot thickens. Emily faces challenges, tests of loyalty, and moments of doubt. Yet, the loyalty of My Best Buy Plus™ shines through, proving that true love perseveres even in the face of adversity. In the end, our heroine and My Best Buy Plus™ emerge stronger than ever, their love story an epic journey of discovery, growth, and endless possibilities. "Love Beyond the Aisles" is not just a romance novel; it's a testament to the transformative power of technology and the extraordinary connections we forge in the world of My Best Buy Plus™. Join Emily on this heartwarming adventure and let the love affair with technology begin!

    I would recommend this to a friend