Customer Ratings & Reviews

Was an amazing membership just wanted to upgrade to the next one up since was buying a lot of electronics this year

The team is great. Every agent I speak to is very kind and helpful! I save hundreds of dollars each year. I say go for it… Highly recommended membership…

having Membership is great, I bought HP laptop for non offer price and then again the same model was on offer I got the price match guarantee and got the money back. So greatly appreciate the Best Buy membership plan. And having for a full year for just 50 bucks is a hell of a deal.

I went into Best Buy to purchase some rear channel speakers for my surround sound system, after getting all the information from your sales staff he helped me locate the speakers I needed but they were no longer available so he helped me with finding info on some that would work but unfortunately not from BB, so I inquired about a Apple Watch is which he was extremely helpful answering all my questions so I purchased the apple 10 series watch and couldn’t be happier! Plus my membership saved me money!

My Best Buy Plus membership continues to impress! I recently purchased the 2024 LG G4 Series OLED evo 4K UHD Smart webOS TV, Meta smart glasses, and the Bose SoundLink Max portable Bluetooth Speaker—all in store. The in-person buying experience was smooth, and I appreciated the exclusive member pricing available right at the counter. The service was top-notch, and knowing that I can rely on protection plans and speedy support makes all the difference. I’m thrilled with the performance of each device, especially the TV’s stunning visuals, the Meta glasses’ innovative features, and the speaker’s powerful sound. This membership is truly a game-changer for tech enthusiasts like me!

Gonna keep it simple, it’s everything I want in a keyboard! Super smooth & I love the volume knob & the RGB lights.

Every time I go to Best Buy. If I get greeted, and everyone's ready to help me. And I always get the help I need, and the answers I need. I think the santana crew is the best of the best.

I have had nothing but bad luck with the purchase that got me into this. i ordered an oven in October. I was promised delivery before Thanksgiving. Then reordered promising Id have it before Christmas. Then finally promised it by today, January 5. it was to be here between 10am-1pm. not a courtesy call, text or email. no on showed up or called AGAIN! I made several phone calls and was told it would be here by 7pm or someone would call to reschedule. Again not a word. I am still waiting to hear what happened. Why for the third time do I still have no oven? I am so upset. I wasted a day waiting on something that was never coming. I had to pay someone to babysit my two grandchildren because your people said no children in the way. This is the absolute worst customwr service I have ever delt with. Shame on Best Buy. Not one person followed through this sale. Take my monwy and then treat ua like this! Shame on Best Buy. Now what am I suppose to do? I should not have to go through all the mess to talk with someone to find out what happened to my over. someone shpuld be calling mw to explain what ia going wrong. Shae on hou Best Buy. I will surely be letting everyone I know how badly this was handled. I sot here tonight AGAIN with no oven, no explanation as to why and not one person from Best Buy can tell me when will I get my oven? Shame on you! This will definitely be the last time me or any of my family purchase something from Best Buy. Where is my oven and what do I have to do to get it? Please at least explain to me what is going on. again Best Buy should be a shamed. Best Buy is not customer friendly at al!

If you own a Best Buy Card, you need this membership. This membership is only useful if Best Buy carries the products you want/need to purchase. Unfortunately, Best Buy's product listings keep dwindling and appear to be focusing on appliances and entertainment systems while forgoing even necessary accessory items for installing aforementioned products.

Great membership for ease of mind when buying electronics

I am so glad that I got the Best Buy Plus Membership. It is really going to help in the long run when I make purchases, receive Best Buy Certificates for my account. Its a great idea if you always shop at Best Buy!

Mi son he love the scooter, is good product and is safe for a kid

member prices, protection plans, service area, it’s all worth it!

When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .

I love my membership. Best Buy has provided many wonderful products for me and my family and I will continue to shop at Best Buy. Thank you

This membership for $50 is ok and I hope it will provide great value over the next year but what I'd like to see is for Best Buy to bring back the "Geek Squad" membership that included free delivery and installation of things like appliances. We had that membership for years but then cancelled it when they removed this benefit.

Can't be happier with my membership. In fact, I've managed to save the cost of the membership only after 2 months of acquiring. No regrets, this was something that I will use throughout it's life and well worth the money spent on the Best Buy Plus membership!!

The membership definitely pays for it's self. I am not an avid best buy shopper as they're not close to home, but even so it's paid for itself twice in maybe 3 months. Plus the extended return window (and kind best buy employees) have saved my butt a ton a hassle

I've been a Best Buy member for over a year now, and it's been a fantastic experience. The membership perks have genuinely enhanced my shopping experience and saved me quite a bit of money. First off, the exclusive discounts and early access to sales are a game changer. I've snagged some great deals on electronics that I wouldn’t have gotten otherwise. Just last month, I got a high-end laptop at a significant discount during a members-only sale. The free shipping is another huge benefit. I do most of my shopping online, and not having to worry about shipping costs is a relief. My orders always arrive promptly, and I’ve never had any issues with delivery. One of my favorite perks is the extended return period. It gives me peace of mind knowing I have more time to decide if a purchase is right for me. This was particularly useful when I bought a new smart TV and needed extra time to set it up and ensure it met my needs. The price match guarantee has also come in handy. Best Buy matched a lower price I found on a competitor’s website without any hassle, ensuring I got the best deal possible. Lastly, the access to Geek Squad services is a great bonus. I had a minor issue with my home theater system, and Geek Squad handled it efficiently and at no extra cost because of my membership. Overall, my Best Buy membership has been worth every penny. The savings, convenience, and peace of mind it provides make it a no-brainer for anyone who frequently shops for electronics.

The membership has its advantages. The sales team seem eager to provide you with value services.