Customer Ratings & Reviews

Best Buy is on of my favorite store great service. Quality good guarantee best service any problem they they take care of you. I buy my appliances here electronic and computer

Haven’t been a member long,I bought a refrigerator from Best Buy outlet,Bowie,Maryland.I must say everyone was very helpful and accommodating.The manager Adam,I think his name was,very knowledgeable and personable.I thank the employee,had to bring frig. Back,too large,Adam was very helpful in the process.

I recently upgraded to a Best Buy Plus membership and couldn’t be happier. The exclusive deals and member-only discounts have already saved me a bundle on my tech purchases — in fact, the savings practically paid for the membership itself! I also love the free two-day shipping, which is incredibly convenient and gets my new gadgets to me in a snap without any extra cost. Plus, having an extended return window and early access to sales means I can shop with confidence and snag popular items before they sell out. Overall, Best Buy Plus delivers outstanding value for its price, and I’m a very satisfied customer who would highly recommend it.

I am hoping this will get to the right people. My husband and I were just in your Holland Ohio store and made a purchase of a refrigerator that was not in stock. Jose was such an amazing young man, he along with many others worked together to find us the perfect fridge that we could pick up the next day. He was so apologetic for the time it was taking, I had to tell him no more apologizing. We get it and just appreciate how above and beyond he was going for us. I worked in retail management for 30 years. I know exactly the pressure he must've been feeling and wanted him to know that with us there was no need, but, he cared so much he couldn't just relax and not do all he could to get us that fridge. He was so amazing, the whole team was. The next day we went to Southfield MI to pick up the Refrigerator. Right from the start the young lady who waited on us at the counter quickly asked for assistance and within minutes a team was there to help load. These young men were so polite, friendly, and all around happy. I wish I had got all their names. The one even was concerned that the freon needed to be upright which showed me he had knowledge. The main thing my husband and I both took from these two visits is how happy each team seems to be. One team could be great management, both teams tells me great culture from higher up too. I work for Edward Jones now and I too know the luxury of working for a company with amazing culture for its team. I felt the same thing in each of those stores. I can't wait to tell others about how amazing those young men were. How awesome of an experience it was in both stores. How great it was to see a young team proving that age is nothing, we each as individuals choose our work ethics and they all choose to excel and work hard in life. I would love to see where they each end up in life. You have assets in them all!!

My Best Buy Plus™ - Yearly Membership Gives me so much value like 60 day returns, membership pricing, etc… it is definitely a must have if you are buying anything from Best Buy

The My Best Buy Plus™ membership is a fantastic option for those who regularly shop at Best Buy and want to maximize savings and benefits. With this membership, you get exclusive member-only prices, early access to deals, and free 2-day shipping on eligible items—making it a great value for tech enthusiasts and frequent buyers. The discounts on select products, combined with added perks like an extended return window, make the annual fee well worth it for those who take advantage of Best Buy’s wide range of electronics, appliances, and accessories. If you shop at Best Buy often, this membership can quickly pay for itself with the savings and convenience it provides. Highly recommended for anyone looking to get more from their purchases!

I love this member ship because it dose the store match price and it gives me longer to return things if they are not working.Properly

Best buy membership is a great perks to have. They have a lot to offer as a member. You can get the best price or if the price get discounted more within 6months after purchase, they will return the excess amount from the product you had purchased.

Member prices and the geek squad are great! My purchases are protected what more can I ask for!!

**⭐️⭐️⭐️⭐️⭐️ Best Buy Plus is Totally Worth It!** I’ve had my **Best Buy Plus membership** for a few months now, and it’s been amazing! **Free 2-day shipping** with no minimum order is so convenient, and the **60-day return window** gives me peace of mind. I’ve also scored some **exclusive member-only deals** that saved me more than the cost of the membership itself. If you shop at Best Buy even occasionally, the **$49.99/year** is a no-brainer. Fast shipping, better returns, and extra discounts—what’s not to love? **Highly recommend!**

I purchased Best Buy + with a new computer on the chance it might provide some money off with the extended price match. Sure enough it did and I am one happy camper for it! I am considering 2 new TV's and am waiting for a special offer notification now. I am glad I took the plunge with Best Buy + it was totally worth it.

This membership is a real value, Member prices plus unlimited geek squad support is great. Also love the peace of mind of getting protection plans on our purchases.

Membership was fine, was useful for original large purchase. Did not use again across the year. Most disappointing was the policy that the membership cannot be cancelled for auto-renewal while remaining active. So, I could immediately cancel, but then would not have been able to use any benefits from membership later (within original 1 year from purchase). My choices were therefore: 1. cancel immediately, 2. continue to get an auto-renewed membership whether I utilized the service or not, 3. remember to cancel the membership later before 1 year had passed. I was ultimately able to remember to cancel just fine, but it is still noteworthy how Best Buy operates their memberships.

I’ve had nothing but great experiences at Best Buy. The staff is always friendly, knowledgeable, and willing to help without being pushy. Whether I’m shopping for a new laptop, headphones, or home appliances, they’ve consistently had a solid selection and competitive prices. I recently picked up a smart TV, and the associate walked me through all the features, helped me compare models, and made sure I got the best deal. Checkout was smooth, and I appreciated how clean and organized the store was. Their price match policy is also a big plus. I’ll definitely keep coming back for electronics and tech gear. Highly recommend!

It’s great to have access to all these deals. It’s nice to see a retail outlet try to take care of its loyal customers.

Its ok, I haven't used it much. However, I do appreciate discounted offers on everyday popular products and deeper discounts for sale items. Keep it up BestBuy!

Purchased an LG LED TV and the staff was really helpful, spend considerable time at the store and the salesperson helped us to our satisfaction with the umpteen questions we threw at him. Good experience

Employees are always so helpful in store with product info and knowledge about specifics. Memebers deals are really good. Notifications and emails arent overwhelming. I will keep renewing my membership.

Had my doubts but already in the past 1-2 months I've earned rewards enough to cover the value of the yearly membership. It's also nice to have a 60-day return window on almost all items.

This is a real good deal great value and I’m glad I bought it good advantage to this membership