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Customer reviews

Rating 4.2 out of 5 stars with 40733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 40,734 reviews
  • Rated 5 out of 5 stars

    I use this membership all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get great discounts with this membership. I think is worth payin for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner winner chicken dinner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eli was fantastic,when it came to picking out laptop service is friendly. And i will be a returning customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer if discounts were offered to all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really get much out of the BB+ membership as I typically don't extend warranties or need to be first to get new tech. But it was nice to get a discount on a new TV.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Joe! Hey, Richard! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, feel free to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd be happy to assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price of membership. Better deals than non members. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I purchased this upgrade from the lower tier membership. I have yet to talk advantage of the benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the benefits available for the My Best Buy Plus membership can be difficult. We would be glad to support you if you would like to reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . You can also check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not get any special discounts like free shipping or extra discount due to the membership. Let's see.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi,user727419! Thanks for being a My Best Buy Plus™ member. We can understand wanting to be clear regarding your benefits. With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    poor program execution for customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no partial use of $50 credit. bought $40 backpack for daughter, then had to buy another purchase i did not really want to get past $50. great for you, sucks for me. so tired of gimmicks. also finding qualified sales personnel is your big problem in appliances- over 40 min wait for vacuum- no one- bought one at ABC warehouse same day

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have and I really have it and it’s so useful and maintain your balances

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine, but experiencing returns at Beat Buy Northridge has not been good. I couldn’t return the studio display there despite being within the return period. So it seems despite the membership the store can still deny.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I found everything,

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found everything want at the right price and with no hassle from in store pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the installation services twice last year and found it very convenient, friendly, and helpful. If you are going to buy a couple of big items over the year, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price and the price match for 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is very important to me. I had it before and had to stop due to inflation and a shortage of money. But now I am back for the help and relief I feel when a technical problem develops with one of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was easy and smooth my rep at the counter actually knew exactly what I wanted and seen online so he definitely needs a high commission for my purchase now I need a small size stackable washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value!! I love the dollar credits we also earn from purchases

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price guarantee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult and a lot of limitations to use the best price guarantee. I literally had seven or eight lower prices for the same item that I had purchased. After I submitted a claim (very difficult to find out how to do that.) I was told that none of them met the criteria. That being said my experience buying the product in the store was really very positive. I would not recommend purchasing this plan if you are looking for a lower price guarantee.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matching does have limitations as Qualified competitors are able to be Price Matched and Marketplace or third party sellers aren't able to be price matched. You can view more on the policy online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . You can reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Competitive Advantage for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy member is a considerable advantage. In our case, we can check the news and updates on products and special offers. I strongly recommend that everyone have this relationship with Best Buy and get the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm looking forward to continuing business with Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind having someone available to answer questions gives me. Especially when it comes to technical issues that I'm not sure about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were courteous, respectful to where to place machines. Very helpful to make suggestions and explain the setup process. Definitely an asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal the membership. You get all kinds of benefits along with it. I would recommend everyone get this and enjoy the benefits of it.

    I would recommend this to a friend