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Customer reviews

Rating 4.2 out of 5 stars with 40594 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 40,613 reviews
  • Rated 5 out of 5 stars

    Providers so many benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and it come in handy when you buy new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal! Love knowing that my items have insurance and get to my home quickly. It is worth applying for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low price guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself already with low price guarantee good idea to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership keeps me coming back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good value if you’re a tech person, it gives me the option to buy all the accessories I want with my devices with the money they give you back when spent, that’s rad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased along with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer with the help of my son and the membership was purchased at the same time. I am not sure how often I will use it due to being older but it is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camden was super! is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow! a no brainer as phones always need help ,plus to know you can add your home computer on this policy a no brainer. and Cameda let me know my apple laptop is also covered, Cam explained how we will return this laptop to add it on the correct purchase date.PS will not go to see geeks inless its Cam..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving our membership so far. Bestbuy is the best with their customer service and always willing to help. The membership brings amazing benefits :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined this program when I made a rather large purchase for a TV and sound system. A short while later four of the products I purchased went on sale. Went to Best Buy and they cheerfully credited me the difference because of the club membership resulting in a return of the membership cost by a factor of 20 times. Obviously, I am very pleased with my decision to join.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has proven to be a real great deal. The saving on so many different items has paid for the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It – My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Excellent Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the My Best Buy Plus™ annual membership, and it’s already paid off. The free 2-day shipping on almost every order is super convenient, especially for last-minute tech needs. I’ve also enjoyed exclusive access to special sales and early access to Black Friday deals—which helped me save even more. The extended return window is a major plus, giving me extra peace of mind when buying bigger items. The yearly membership pretty much pays for itself if you shop at Best Buy a few times a year. It’s a no-brainer if you shop online or in-store often. Customer service was friendly and helpful when I had questions about my benefits. Highly recommend for anyone looking to get more out of their Best Buy experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefits that come with this product. If you’re a frequent Best Buy shopper would highly recommend this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this membership as it has saved me money. I haven't used the Geek Squad portion of it mainly because I work in IT and can fix my issues myself. I've saved enough each year that it covers the cost of the plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mem ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped get me help with setting up microsoft quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had much opportunity to put this to use so don't really have a well founded opinion

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, thank you for taking the time to leave a review. While you haven't had much experience with your membership yet, we do hope you'll take advantage of the 60 day return policy, the membership exclusive pricing, and free shipping perks that come with your membership. If you are ever in need of the full details of your membership, please visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Our membership has great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a membership for a number of years and enjoyed the benefits. With upgrading to Best Buy Plus, there are more benefits I can use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has some great advantages when making big purchases.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Communications issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest gripe with Best Buy is that the customer can’t call the store or the sales person. This makes often very essential direct communications impossible, unless the sales person shares personal mobile #.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM HAPPY I GOT IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS GREAT FOR MY FAMILY AND MYSELF--I LOVE BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and the Service we received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a WONDERFUL EXPERIENCE being helped by Alyssa Michelle, even though he worked in the back she answered the question I originally stopped and asked about But WENT ABOVE AND BEYOND THE CALL OF DUTY, because she didn’t even work on the floor. That Store representative ABSOLUTELY POSITIVELY DESERVES A RAISE AND MORE. Being new to the area and the state She 100% made us feel welcomed and informed with this purchase and she helped us to make a decision we wouldn’t regret telling us all the strengths and weakness’ wit each brand without talking down on any brand or Unit. How she didn’t that we are still amazed by. THAT IS AN ABSOLUTE SKILL, and she needs to be acknowledged for that. And hopefully she gets a raise on top of a raise she was that deserving. We love our membership and the Service we received And again the service was done with such grace and patience all while being informative and not rushed. This being a major purchase for a home, and a new home at that can be a little intimidating when looking at a sea of appliances but that went as good as anyone could ever ask for. Definitely promote her, because she made best buy a part of our lives forever

    I would recommend this to a friend