Customer Ratings & Reviews

I signed up for My Best Buy Plus not expecting much, but it’s been genuinely useful. The member pricing and extended return window have already saved me money and made bigger purchases feel way less stressful. It’s one of those memberships that actually adds convenience instead of just perks on paper. If you shop at Best Buy even a few times a year, it easily pays for itself.

I took this membership mainly for the member pricing and free shipping, and it has already paid off. The discounts are genuine and I have saved on a few big purchases like laptop and TV. Free shipping is quick and no hassle, which makes online orders easier. Returns are also smoother with the membership. For anyone who shops at Best Buy more than a few times in a year, this is actually a good deal. You end up saving money and also get the peace of mind that you are covered with perks.

It was a good membership to purchase initally, because it basically paid for itself with the introductory award certificate I received. I've made two major purchases in the the first 2 months, so time till tell. My only reason for a 4 stars is that is really hard to reach anyone via phone support, some have been good and others not so good. My first presale support was great, then the next several times I had long hold times and had difficutly understanding the representatives. You cannot reach anyone at your local stores anymore. We'll see how this year goes with Best Buy support if I will continues. I dislike that fact that I am unable to reach the people at the store I worked with on my purchases by phone. I have to keep going back to the store to resolve questions I have in regard to my most recent purchases.

If you shop at best buy a lol this is definitely a no brainer. You spend 60 upfront, but with all the membership only deals available throughout the store you'll save money more than the cost of the membership. I saved a good chunk of money when me and my girlfriend were both purchasing new laptops for school.

My Best Buy Plus membership offers some nice benefits like free shipping and early access to deals, which I appreciate as a frequent shopper. The points accumulation is decent, and customer service tends to be responsive. However, the membership fee feels a bit steep if you don’t shop regularly or take advantage of all the perks. Overall, it’s worth it if you’re a Best Buy loyalist but might not be the best value for occasional buyers.

Best Buy Plus Membership is a worthwhile membership for frequent shoppers. The membership provides free 2-day shipping with no minimum, extended return windows, and exclusive member pricing that often offsets the annual fee after one or two larger purchases. The included 24/7 tech support through Totaltech Assistance adds tangible value, especially for complex setups like home networks or smart appliances. The subscription also grants early access to major sales events—particularly Black Friday and back-to-school—and special offers on services such as AppleCare and Geek Squad protection plans. For anyone who buys electronics regularly or wants consistent access to deals and support, Best Buy Plus is a strong mid-tier option that bridges the gap between the free My Best Buy program and the higher-cost My Best Buy Total plan.

My Best Buy Plus has been a great value for me. The member pricing alone has saved me money on several purchases, and the free shipping makes ordering a lot easier. I especially like having access to extended return windows and protection plan savings — it gives me peace of mind when buying electronics. The benefits are straightforward and actually useful, not just extra features you never touch. The membership has already paid for itself with the discounts and convenience. Overall, it makes shopping at Best Buy smoother, cheaper, and more reliable.

The memberships is offer great value in rewards and has special perks. One of the amazing perks I’ve learned about the return period being extended from 15 days to 60. Having the extra time help me determined if the products worked for me. Being able to return products and having my account pulled with just my phone number help me stay at eased. Losing a recipient it no longer a problem with the rewards membership. Thank you Best Buy.

Pros: Free 2-day shipping on most items. Exclusive member-only deals and early access to sales. Extended return windows, which is a big plus for tech purchases. Access to Geek Squad support for quick assistance. Cons: Limited value if you don’t shop at Best Buy regularly. Some perks, like extended warranties, still cost extra. My Experience: The Best Buy Plus membership is a solid investment if you frequently shop for electronics, gadgets, or appliances. The free 2-day shipping has been a lifesaver for last-minute purchases, and the extended return window provides peace of mind, especially when buying expensive items. The exclusive deals are a nice touch and can easily make up for the $50 annual fee if you time your purchases right. Geek Squad support has also been helpful for troubleshooting small issues with devices. However, if you’re not a regular Best Buy shopper or prefer other retailers, the benefits might not feel as impactful. For me, it’s been worth it—especially during the holiday season when the perks truly shine. Would recommend to tech enthusiasts or anyone who loves snagging deals on electronics!

If you’re a person that buys tech even a few times a year, the Exclusive pricing, coupled with the fast, free shipping and the super-generous return window (60 Days), means the My Best Buy Plus Membership quickly pays for itself and then some. It’s an essential tool for any serious shopper looking to get the best value on their electronics. And in a timely manner because of the different options to pick up the same day from any store that has the item you’re looking for. Disclaimer: My Best Buy Plus is currently $49.99 yearly and is subject to the program's full terms and conditions. And it’s worth every penny being that I do Media, Productions, as well as being a Content Creator. Respectfully, JazzieVIBES

I’ve had a great experience with the My Best Buy Plus membership so far. The free shipping and extended return window alone make it worthwhile, especially for frequent purchases. I also appreciate the exclusive member pricing—it’s saved me money more than once. Overall, it adds real value and convenience, and I’d recommend it to anyone who shops at Best Buy regularly.

I’ve been using the My Best Buy membership for a while now and overall I’d say it’s really worth it — especially if you shop at Best Buy frequently. The program has three tiers (free, Plus, and Total), so you can pick the level that actually fits your needs and budget.

Membership makes me wanna purchase more!…. I LOVE that I get access to so many deals and offers that wouldn’t be available to me without the membership!!….Great to have a peace of mind! Even my son’s PS5 is included and I purchased it in February did not get the membership til September! Wow!!

Sales person was amazing and very help full but service getting appliances installed was terrible had to reline stove to be level with countertop and microwave and dishwasher were canceled 4 times after i already took time off of work we finally installed them are self not happy at all .

I had purchased this membership to make it easier to buy a computer for my daughter for Christmas (The kind where you buy all the components and then put it together.) However, nearly a month after the purchase, I still HAVE NOT been issued the reward credit. Customer service chat was NOT helpful as they suggested I go to a physical store to have the points added manually. This membership isn't worth it unless it actually functions like it's supposed to. Cheaper and quicker shipping is just peachy but if I'm going to renew this membership in the future, they really need to address the rewards points.

Overall, the My Best Buy Plus membership offers some nice perks like free shipping and exclusive deals, which definitely help if you shop often. However, I wish the discounts were a bit more consistent and that there were more special offers for members. Still, it’s a good option if you buy electronics regularly and want a little extra convenience.

I had horrible experience ordering half of my appliances from loews to the point even the installers said why didn't you go to loews. My experience with best buy/this purchase was so amazing it was to good to be true. From the moment I walked into the store the manager met with me and guaranteed they would rectify any and all prior dealings as far as appliances. With my anxiety and just going through the issue it took me a month of looking at the card she gave me. From taking that deep breath and walking in that same manager remembered and made EVERY point of all things regarding appliances so seamless. They even corrected and verified the prior loews mishaps.

Best buy for many years dare I say decades has been my go to for all things in electronics, PC's, TV, Home Entertainment and much much more. My Best Buy Visa Card makes Best Buy an even better when looking for deals, specials and more! My whole Family Loves what Best buy has to offer and using our my BEST BUY plus memberships makes it even better with savings and membership only specials and promotions and savings

If you shop at Best Buy more than a few times a year, the My Best Buy Plus™ membership at $49.99 annually offers a compelling mix of convenience and savings. Key Benefits: Free 2-Day Shipping: No minimum purchase required, which is great for grabbing tech essentials quickly. Extended 60-Day Returns: Gives you more flexibility and peace of mind, especially for big-ticket items. Exclusive Member Pricing: Access to special deals and early sales events not available to non-members. Member-Only Events: Occasional access to product launches and limited-time offers. Who It’s Best For: Regular Best Buy shoppers who want faster shipping and better return policies. Tech enthusiasts who like to stay ahead with early access to deals. Budget-conscious buyers looking to save on shipping and snag exclusive discounts. What It Doesn’t Include (Compared to Total Membership): No 24/7 Geek Squad tech support. No extended protection plans on purchases. No free installation services. Verdict: The My Best Buy Plus™ membership strikes a great balance between affordability and value. While it doesn’t include the premium perks of the Total tier, it’s a smart choice for shoppers who want better service and savings without the higher price tag. Rating: 4.5/5

Usually when you buy something at Best Buy, you get only 14 days to evaluate if you really like the product or repair/replace with them in the unusual event the product is defective. Them you're stuck with dealing directly with the manufacturer. I became a member and when my purchase of an e-scooter that turned out to be defective after the 14-day window, BB tool the thing back with no questions asked for a FULL refund!! Very happy!