Customer Ratings & Reviews

The LG Refrigerator/Freezer with External Water and Ice Dispensers is a great model. It replaced my 25+ year old Frigidaire Gallery that unfortunately gave out on the Sunday before Labor Day. My experience in buying the LG at Best Buy was very good. My sales team, especially Cornell, was helpful, not high pressure. I walked the appliance showroom myself, then we went around together looking at the different options and I made my final selection. I just mailed my first payment on the 18 months interest free Best Buy Plus plan. It will be paid off before that time. I am enjoying my new LG - the brightly lit interior, the spacious shelves, the visible temperature control settings inside. The "door open alarm" is a great feature when the kids come over to visit.

To be honest I haven’t seen a ton of value yet from being a paid Plus member. I use to qualify for this level just about every year for free back when it was under the reward membership program, but now that this level is behind a pay wall I’’m expecting more benefits more often for my paid subscription. At this time I’m thinking this service may not be something I continue with after this initial year, but we’ll see. I purchase a fair amount of either speciality or pre-order items from Best Buy (BB) that take longer processing times and do not benefit from the faster shipping aspect. The most beneficial part of being a Plus member currently is the extended return window, but with a catch! So, in years past I did not utilize returns much, it is a nice comfort but at the same time a bit of a pointless feature if there are no issues that require return…BUT here’s the catch, the one area where this does get 4/5 stars is during that extended return window the Price Match Guarantee is also extended…now this I have utilized numerous times to price match a purchase to Amazon prices as 8 out of 10 times Amazon will offer the same item at a lower price. I do like the special pricing/events, but have not yet seen “Plus pricing” on an item I actually am considering purchasing…some interesting items certainly but nothing that’s made me purchase, but I’m sure this will change. If you are not a Best Buy credit card holder I would absolutely not recommend Plus. If you are a credit card hold, who earn reward points then yes Plus is worth the now cost of a program that was once free. The 2-day shipping aspect is OK, but seeing as BB, like all retailers are in direct competition with Amazon, often 2-day shipping is still slower than what Amazon can/does offer on daily bases for being a Prime member. To be fair I was not a BB card holder I would not be a Plus member and most likely not be purchasing as much from BB these days as I have in the past. Earning point's for purchase for reward certificates is still the only true benefit keeping me a regular BB customer…all things being equal, Amazon is almost always cheaper and offers faster shipping. If BB didn’t price match and offer reward points there would be no real reason not use Amazon.

I purchased a new computer with the help of my son and the membership was purchased at the same time. I am not sure how often I will use it due to being older but it is good to have.

This membership gave me significant rewards on my recent monitor purchase. Note that the rewards will all be in store credit. The extended return window has already come in handy.

If you shop at Best Buy more than a few times a year, the My Best Buy Plus™ membership at $49.99 annually offers a compelling mix of convenience and savings. Key Benefits: Free 2-Day Shipping: No minimum purchase required, which is great for grabbing tech essentials quickly. Extended 60-Day Returns: Gives you more flexibility and peace of mind, especially for big-ticket items. Exclusive Member Pricing: Access to special deals and early sales events not available to non-members. Member-Only Events: Occasional access to product launches and limited-time offers. Who It’s Best For: Regular Best Buy shoppers who want faster shipping and better return policies. Tech enthusiasts who like to stay ahead with early access to deals. Budget-conscious buyers looking to save on shipping and snag exclusive discounts. What It Doesn’t Include (Compared to Total Membership): No 24/7 Geek Squad tech support. No extended protection plans on purchases. No free installation services. Verdict: The My Best Buy Plus™ membership strikes a great balance between affordability and value. While it doesn’t include the premium perks of the Total tier, it’s a smart choice for shoppers who want better service and savings without the higher price tag. Rating: 4.5/5

I was told what I needed to get by Geek Squad. Instead of confirming they do didn't have that part in any of their stores he handled me a powered serial port that he said should take care of my needs. It did not. He said I could return the part if it didn't work, and when I did see him to let him know, he got very indifferent and stuffy about the whole issue. Thanks for nothing and two wasted trips from Guthrie to that store location (Quail Springs).

I purchased this membership earlier this year, and it’s been totally worth it! I’ve saved a lot of money on new products and regularly received updates about exclusive sales events through email. The discounts and special offers have really made my shopping experience better. Highly recommend this membership to anyone who loves good deals and great savings!

My Best Buy Plus membership has been a solid value so far. The exclusive member pricing has already saved me money on a few purchases, and the free shipping makes ordering things last minute really easy. I also like having extended return windows, which takes some pressure off when I’m deciding on a product. Overall, the membership has been convenient and well worth it for me. It give peace of mind especially with the benefit of using geek squad.

I think we initially bought the membership because there was a benefit when I bought a new fridge. Since then, I’ve been waiting to cancel but always forget

I am glad I have the Best Buy membership. I bought a laptop recently from BB as always (previously I bought 4 laptops from BestBuy). The laptop was heavy and was getting too hot and I wanted to replace it with a lighter one and one that doesn’t get hot. This agent helped me find a replacement laptop and I hope it works well for me. Thank you BestBuy.

I haven't had the opportunity to really see the benefits of the membership come through, but I feel that the plus is worth it for the 60 day return window alone! It definitely helps add some peace of mind, especially for the holidays.

Great deal! They give you $10 in coupons a month! Sometimes a bonus $5, basically free! Extended returns and acess to sales early. What a bargan, definitely worth it if youre also a photographer and need the paper and ink to print photos!

I’ve only had Best Buy Plus for a month and honestly, I’m loving it. I've Saved over $150 right away on a new monitor, which already paid for the membership. Even smaller stuff like headphones and smart home gear had surprise discounts and the free 2-day shipping with no minimum has been super convenient. The 60-day return window makes me feel way more relaxed when buying tech. If this is what one month looks like, I’m excited to see how much I save this year

Pros: Free 2-day shipping on most items. Exclusive member-only deals and early access to sales. Extended return windows, which is a big plus for tech purchases. Access to Geek Squad support for quick assistance. Cons: Limited value if you don’t shop at Best Buy regularly. Some perks, like extended warranties, still cost extra. My Experience: The Best Buy Plus membership is a solid investment if you frequently shop for electronics, gadgets, or appliances. The free 2-day shipping has been a lifesaver for last-minute purchases, and the extended return window provides peace of mind, especially when buying expensive items. The exclusive deals are a nice touch and can easily make up for the $50 annual fee if you time your purchases right. Geek Squad support has also been helpful for troubleshooting small issues with devices. However, if you’re not a regular Best Buy shopper or prefer other retailers, the benefits might not feel as impactful. For me, it’s been worth it—especially during the holiday season when the perks truly shine. Would recommend to tech enthusiasts or anyone who loves snagging deals on electronics!

Definitely can save you some money on purchases here and there but, it is another subscription you must keep track of that can cost you more than you save through out the years

Its an excellent buy for most people who remain Loyal to Best Buy and their sales. Consider upgrading to Total as well with any purchases made over 1k dollars as I did the same. You have the option to extend coverage and get early jumps on sales which come in handy especially during the holiday season. Convenience is key.

I’m genuinely impressed with how much value the Best Buy membership offers! The exclusive discounts alone make it worth it, but the added perks—like extended return windows, special financing options, and free shipping—take it to another level. I’ve saved money on several purchases already, and the member-only deals pop up often enough to feel exciting. It’s one of those memberships that actually pays for itself. Highly recommend!

’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

I wish there was more chances for better deals. I barely got my money out of the service last year. Worth it but only if the price stays the same.

I’ve been happy with My Best Buy Plus. The member-exclusive pricing and occasional savings have already helped me offset the cost of the membership. Checkout is easy, and it’s convenient having the benefits attached to my account. Overall, it’s a good value if you shop at Best Buy more than a couple of times a year.