Customer Ratings & Reviews

This membership is a real value.You get the Geek Squad support member price locked in if they don't have the item.You still get it at the price because of the membership until they get the item in for you.The protection plan is second to.None and the service is wonderful.

I recently bought a desktop at this store and I have to say that the service was excellent. I totally recommend it.

I don’t purchase enough for it to be worth it. Benefits are good though for frequent purchasers. We about broke even on the experience. Only purchased it, however, in order to return an item a few days after the very short two week return window.

geek squad was friendly and efficient and was careful with keeping area clean

This membership is a bit of a mixed bag. On the positive side, the extended return window makes purchases less stressful. On the negative side, I rarely find sales or member discounts on items I am actually looking to purchase, which leads me to purchase elsewhere. I really hope they make this membership more appealing as time goes on. Best Buy is a great store, and with technology purchases it can really be beneficial to physically see/hear/interact with a product before buying it, rather than doing a blind online purchase. So, I want Best Buy to do well, I just don't think this paid membership offers enough in return for the cost just yet.

This membership provides real value. Notifications of sales and clearances. Highly recommend.

Great customer service and great app for ordering and tracking and viewing membership points and benefits

Christian our sales rep was knowledgeable and professional The Geek squad installed was also excellent!

Gives me access to sales and discounts on-demand. Great for frequent shoppers.

Great Staff even if it’s busy, I went around the holidays and she was very helpful

Absolutely great choice to purchase this membership I am very happy. Bought this and will be renewing my membership

It's good, Worth to take....., will recommend my friend

Didn’t expect much, but the extra savings and longer returns actually come in handy. Worth it

Membership pays for itself and the perks come in handy on evey purchase

This membership is great. I wasn’t sure about it at first due to the additional cost on my already large purchase, but it’s paid for itself several times over. I love the features that come along with it and knowing that I have the services and protections that I need, I would absolutely recommend this to everybody!

Great saving and discounts. Document saved more then the membership cost by a significant margin

I honestly don't get much benefit out of the membership. The member deals tend to be things that I have no use for. Though I do get a 5 dollar certificate pretty regularly.

I appreciate the value received from my membership. I think it will be helpful to know all the perks in an easy format so that it can easily be utilized

This membership is a real value plus Geek squad is an excellent choice to help out with your needs we are enjoying every discount that comes with our membership purchase

Love the peace of mind when it comes to the protection plans