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Customer reviews

Rating 4.2 out of 5 stars with 40583 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 40,588 reviews
  • Rated 3 out of 5 stars

    It’s fine I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing us with this feedback. Your My Best Buy Plus membership does not require use of the Best Buy App to receive the deals and benefits of your plan. You are able to sign into BestBuy.com with your account to receive these benefits or partner with the store team to help. If you are needing any further assistance, please feel free to contact us by sending a private message to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership card it gives me freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership care it gives me the freedom to buy what I need. I don't know a lot about computers. When I need help they are always there. In the past I bought a T.V. cellphone, Radio and, iPad. Recently I bought two phone chargers. Thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership is worth the money. After purchasing an item I received a the later sale price and I am getting money sent to me for the difference. Also I received a $5.00 offer I used to purchase a 4K movie. It is like a "Gift that keeps on giving". Your only regret will be not getting one if it is offered to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, not incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting, not bad but not super worth it for me personally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very beneficial

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the plan has helped me in finding better prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus is a necessity for the modern tech shopper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one of the last remaining electronics and entertainment retailers that provide quality service and a wide range of products both in store and online, I found my best buy Plus membership invaluable this past year. With the growing concern of online retail snuffing out physical stores, I feel it is more important now more than ever to shop at retailers like Best Buy but more specifically this store as best buy offers unparalleled sevice along with almost anything you may need in their wide network of stores across the nation. The plus membership allows for extended returns and free shipping which has been an invaluable resource considering the modern online shopping trend and for the price, it is something I would consider a necessity for all those holding on to the traditional shopping experience where customer service meets tech knowledge. Do yourself a favor and subscribe so you too can reap the benefits of the best of Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Why have you not signed up yet?!?!?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the notifications about sales. I have used my membership to score amazing deals on a refrigerator and 2 deep freezes, 2 laptops and several smaller items. This membership is definitely worth having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this kind of membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers many benefits, is very affordable, and above all, provides great discounts on many products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for frequent shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool to see there's some better prices for members. It saved me $100 on my lightsaber so far so it's already paying off! I would say it was worth the purchase for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja expresso pro series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG this is the BEST machine out there at the price point and beyond! I absolutely love it. It's has so many options and I've used them all including making chocolate expresso martinis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy will fix it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are not made like they used to be so I really like my protection plan. If the items I buy do not hold up, Best Buy will fix it for me. They automatically add my warranties when I make a purchase so that I don't have to locate them and they answer any questions I have. I even earn discounts on future purchases when I buy the items I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me lots of money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons that I was interested in the membership was that my new computer was not on sale at the time I needed to buy it. With the membership, I was able to wait for it to go on sale and then go back to the store with my computer to take advantage of those savings. It worked just as easily as they said it would. I came back into the store in about 10 minutes later walked out with a credit of over $300. I look forward to taking full advantage of the membership and all the benefits it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is excellent. We use it the same day we bought it and use it two more times following days to help gain knowledge of the product we bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old service was much bettet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Carlos,

      Thanks for reaching out and providing your feedback. Trying to get answers to your product questions should be easy, so we can understand your disappointment. We would be happy to document your experience and assist. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the Best Buy Card!! Never worry about purchase receipts! Everything is stored on your account! Great deals. Great warranty services. Definitely pays off when you have teenagers that need new electronics every month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best membership with the best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership for when you’re interested in getting technology, especially the up-to-date stuff for yourself and the young members of your family to do their schoolwork and their household expenses. This is the best way to get something that fits your pocketbook and the prices are great along with the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this membership every time I go to Best Buy and honestly Best Buy has some of the best help and tech support. I love the added benefits that come with the membership.

    I would recommend this to a friend