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Customer reviews

Rating 4.2 out of 5 stars with 40961 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1014 Showing 20,261-20,280 of 40,961 reviews
  • Rated 5 out of 5 stars

    Dan G was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service with this this recommendation along with our appliance purchase was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fee pays for Itself!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got some fantastic deals on stuff that I wanted not just needed because the membership! Fee pays for itself! I’ve been telling everyone about it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep that gave me this membership to help lower the cost of my purchase was amazing. Great customer service and I highly recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe a good value for others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps it is just my tech-buying patterns, but for me I've not found many items I'd purchase at BB to be discounted to BB+ members. In that sense, I don't realize the degree of value I'd hoped for when I bought the membership. Your mileage may vary, as the saying goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it often...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, and the geek tech support is one-of-a-kind love doing my shopping at Best Buy because I know am truly covered if anything happens to my tech quick easy fix.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure of its value for just two items purchased. If you shop often, there is value.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not able to capitalize on the cost of the membership. In reality it provided us with little benefit.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Beverly. We're sad to hear you weren't able to make the most out of your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Awesome help from the kid at Sioux City store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome help! The kid that helped me was so amazing he should get some kind of reward for being him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We enjoy the membership and all it has to offer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Best Buy app , looking at all the wonderful technology available. I find something every time to fit my needs . Thank you Best Buy .. great staff great store !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get a price match and money back towards my initial purchase. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The savings with purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a nice addition. It provides savings that you wouldn’t normally have access to. The member only deals are an additional bonus as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great in store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store service is excellent. Phone service imposable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member helped me as I needed to get a gift shipped and then shipped it for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended return policies are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed anything other than the extended return policy, but given how indecisive I can be I’ve already saved money. It’s also decent savings even on smaller things like cases and chargers.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If you buying at least 1 item per month on BestBuy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of the best submissions that you can get in order to receive incredible good benefits. If you buying at least 1 item per month on BestBuy it's must have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it enough to review. Only used once recently and still don't understand.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Mary! Thank you for leaving your feedback. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member price savings on one item basically paid for the membership fee, so this was a no-brainer. Now my BB purchase frequency has picked up because I love the deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership praise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to use my membership as of yet but I am dry excited knowing I will have great savings on my purchases in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's my card?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still am waiting for my new card! I was told it's in the mail.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      As Citibank is the issuer of your My Best Buy® Credit Card, you'd need to contact them directly with any account questions. Their support team can be reached by calling (888) 574-1301 or through their Twitter account @AskCiti. You can also view their Contact Us page here: https://online.citi.com/US/ag/contactus. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It's so useful for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales assistant was so knowledgeable and helpful, also the Geek Squad was good and helpful. Thanks

    I would recommend this to a friend