Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 40,962 reviews
  • Rated 5 out of 5 stars

    Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it is useful to know that u have this membership and knowing that I only got to pay once a year for all of the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALOT OF BENEFITS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great value, the 2 day shipping is pretty much worth it but you add the extended return window...its a great plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and knowledgeable with the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's my card?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still am waiting for my new card! I was told it's in the mail.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      As Citibank is the issuer of your My Best Buy® Credit Card, you'd need to contact them directly with any account questions. Their support team can be reached by calling (888) 574-1301 or through their Twitter account @AskCiti. You can also view their Contact Us page here: https://online.citi.com/US/ag/contactus. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership opportunities for savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the yearly membership for a discount on a Apple laptop for my great grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership as it works for what we need!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s helped with savings as well as being first to see the deals before everyone else that is not on the program! So far it’s helped me and I’m glad I was able to get it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little benefit for someone like me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me a little bit of money during a big purchase, but after the 60 day price match it's not going to be much benefit for me as I'm a student on a limited income. Will be cancelling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good in addition to discounts.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the cost of membership has paid itself when i bought a fridge.... so i guess 5 stars?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t given it much use except my first purchase but will definitely be using it and from the looks of it, I’ll get my money back with the savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy. Card.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy using my Best Buy credit card it is an excellent option with low interest and you paid thank you very much for being part of the Best Buy family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient, understanding and professional assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time finding a “ small, smart tv that fit in a size restricted kitchen counter area. Best Buy associates were extremely helpful in assusting me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company to do business with, timely response always. The best products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it all of the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value this membership and it gives me a opportunity to look at all the items i love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deals are very good and it is easy to use. The app helps to keep you up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't test driven all the benefits yet, however, the price cut is worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. Also they were very professional. Didn't have to wait very long to be handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is Right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price point and opportunities that this open up. I do not think this program is as good as the last one but like I said the price is right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    approval

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unaware of all the benefits that come with the membership, and I would not explain what they entail.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Robert! Hello there! We truly appreciate you sharing your thoughts on your My Best Buy Plus membership. We completely agree that finding a membership that truly fits your needs is key, and we'd love the opportunity to show you how its many benefits can be perfect for you. All the details are waiting at https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007, or feel free to give us a call at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best buy plus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a plus on your side withextra benefits

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Value Is Questionable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership does not offer many savings on items that interest me. Hasn't been much of a value thus far.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi therw! Thank you for taking the time to share your perspective on your My Best Buy Plus membership. We completely agree that memberships need to fit individual needs. We genuinely see immense value in My Best Buy Plus and would welcome the chance to highlight how its many benefits apply directly to you. All the information is readily available at https://www.bestbuy.com/memberships, or simply connect with us by phone at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech