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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1032 Showing 20,621-20,640 of 40,966 reviews
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really valuable to have with reduced pricing on purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because you never know when you're going to need help. Plus i think it has a price match guarantee. So if your item goes on sale, they give you the difference back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woop woop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a while and will never delete it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was great until the removed the awesome offers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership is fine. I still feel burned because when the membership first came out, it offered a "Buy 2 get 1 Free Switch Games" offer, as well at 15% off all eShop cards. Those offers lasted several days, so I bought the membership to use those discounts thinking they were permanent. However, after about a month, those offers disappeared, and there hasn't been any offers like that ever since. It makes me feel like a bait-and-switch. I do enjoy the free shipping, but honestly, that hardly justifies the cost of the yearly membership when that appears to be the main perk. Did I get my value's worth for this membership? Yes. Would I continue to renew? Most likely not, unless the frequency of the deals increase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My Best Buy Plus: A Waste of Money in Disguise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tries to lure you in with their "My Best Buy Plus" program, but don't fall for it! This "rewards" program is nothing more than a thinly veiled scheme to squeeze more money out of your wallet. Here's the truth: Outrageous Fee: $49.99 a year? Are you kidding me? That's like paying for a streaming service you never use. You're better off putting that money towards actually buying something useful. "Exclusive" Deals That Aren't Exclusive: Don't let the word "exclusive" fool you. These so-called deals are often lackluster and can be found elsewhere for the same price or even cheaper. Free Shipping is a Joke: Best Buy already offers free shipping on most orders, so why are they touting this as a benefit? It's an insult to your intelligence. Extended Return Window? Please. As if 15 days isn't enough time to figure out if you want to keep something. 15 more days is just there to make you feel like you're getting something special. Useless Perks: Early access to products? Exclusive member events? Who cares? These are just gimmicks to distract you from the fact that you're wasting your hard-earned money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      KevinM! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Be sure to scroll completely through to the bottom to scan through the dozens of pages which currently list more than 2,000 deals. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming to Best Buy, I have many experiences buying products at preferential prices. I find here good prices for some items elsewhere, and the staff takes good care of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first, but glad I bought the membership as I got a price match for 200 after what would have been the normal return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to sign up for the my Best Buy Plus program, as it gave us a discount on a Whirlpool refrigerator on top of a price that was lower than elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than please with this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was one of the best desicions and having geek squad as a back up, give peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership plus is really a good value,high taste for membership suscribe for it now and enjoy us more better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no reason to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased product for $50 only to find out it was reduced the next week to $25 guess even Best Buy didn't see the value in it .... they did give me my prorated discount when I cancelled it so it only cost $ 4

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Butchgee, we totally get why that price drop would sting it never feels great to see something go on sale right after you bought it. We’re glad to hear you were able to cancel and only ended up paying the small prorated amount, though. If you’d like us to look into your experience a bit more, feel free to reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    It ok..needs some improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone. Discounts are ok but not a teal reason to get this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. I went home with a 75” lg smart tv and didn’t have to pay anything in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for getting sales on pricey products. And good for refund assistance.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Nick! We couldn't agree more. It's always important to protect your products and know you're covered when it matters most. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I.love my member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a member would trade it for nothing in the world love the discount getting to see the special discount before other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michele H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support is great, and the Geek Squad and Install guys were awesome. I have nothing bad to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals and the 60 day return is worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 60 day return is great and it being behind a yearly subscription makes sense considering how generous that is. The deals with the membership more than make up for the cost too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small town, Awesome employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being in a smaller town than I’m used to, takes some time getting used to. Best Buy here may be small, yet their employees make it happen. We appreciate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson explained all the benefits I could get with the purchase of the membership so I did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ehh. everything has left a bad taste. not easy, things are messed up quite a bit

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Thomas! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech