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Customer reviews

Rating 4.2 out of 5 stars with 40927 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 40,927 reviews
  • Rated 5 out of 5 stars

    membership renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    benefits are good. I had the membership before, so I renewed it again. Used it often and I think its worth it, plus it was discounted. which made my decision easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spoke with employee names Glenn and he was by far the best employee we've ever felt with!!!! 10/10 recommend asking for Glenn. We used him in the laptop area but he also works at Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is good if you buy a lot from Best Buy, but my spending habits have shifted, and it's not making as much sense to keep my membership anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bill Greaves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very good. IT has a bright, clear picture with no distortion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get extended returns if you have membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy plus when I got meta glasses. I like the extended return time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast care and advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on the basic plan, and it gives me some advantages, like being able to return products I don’t really like within three months. I’m thinking about upgrading to the Premium plan. Best Buy has people who actually listen and try to help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't see any need for this membership. I've had it for 3 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership a bunch lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been well with the Best Buy Plus membership, the team is supportive and helpful and everything has been easy, the sales are nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love anything that makes purchasing easier and comes with help if I need it using the computer I purchased. It really does give a great piece of mind to using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy plus membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service really good value for the price will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The required fifty character limit is so annoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth it. We have gotten our value and if you shop Best Buy I highly recommend you sign up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deals!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of deals to chose from and lots of incentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has been a great value so far. I’ve saved money through exclusive discounts and free shipping, and the extended return window makes shopping more flexible. It’s also convenient getting early access to deals, especially during big sales. Overall, it’s worth it if you shop at Best Buy regularly — the perks easily make up for the annual cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t regret getting this membership. I highly recommend it for anyone who shops at Best Buy religiously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth it if you do a decent amount of shopping at Best Buy. I like the extended return window

    I would recommend this to a friend