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Customer reviews

Rating 4.2 out of 5 stars with 40968 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1053 Showing 21,041-21,060 of 40,968 reviews
  • Rated 5 out of 5 stars

    Plus Membership is the "real deal."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have peace of mind knowing that the membership covers so many areas of my technology needs, from purchasing to the many Geed Squad services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rewards for the value of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff at the Jentzen beach location especially the employee Cherry! He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to become a Best Buy member and it is on auto pay so I continue to stay a member.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and beautiful picture. Big screen allows for everyone to watch in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought it would be a waste of money but i have thoroughly enjoyed the savings that i have received. And the member only deals....PRICELESS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Highly recommend reaching out as the representatives are most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is perfect for us. When we signed up the store assistant explained it in detail

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    We dont use it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up while making major purchases but havent used it since. We have had reeuirements but it hasnt been worth the purcahse at best buy We had the WoRSt customer service experice with the lady who Manages the TV & electronics department in Roseville CA. ans will never return to Best Buy. The sales guy/department head was awesome

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent in-store interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides wide range of opportunities and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody that help me was fantastic and I definitely would recommend going to the Millbury Massachusetts Plaza for help on anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick access to deals and sales free shipping on delivery,fast delivery accurate item save big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! I like that it offers free shipping and has a lot to offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices, protection, and help. Seryice is always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am loving my membership and i have seen lots of good deals that i never knew about when i wasnt a member and its only 50 dollars for a whole year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i get great deals thru the app and also when going into a Best buy location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have not used my membership yet. I just purchased it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get much out of an expensive "membership"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered a store credit card to finance the TV, the installation costs, the warranty, and the ability to buy more Best Buy merchandise on the credit card. The tech must have been buried with appointments because he showed up to perform the installation after 3 hours into a 4 hour window of time. He removed the old set and plugged in the new one. He ran thru a few instructions, and after a total of 35 minutes of almost no "set up" skills deployed here, he left, I had a heck of a time getting my streaming services set up properly, with a universal remote control that was very confusing. It took me a whole month of "experimentation" to get my features running properly. I had phoned Best Buy service to ask if someone could come back to help me and was told "we don't do that". Gee, I thought I bought some tech help, but apparently not. My 35-minute install appointment was inadequate, I'm not tech-savvy, I'm 77 yrs old, and I live alone. This was a very difficult situation for me, which was why I was motivated initially to deal with Best Buy and purchase a whole assistance program membership. HA! Not gonna do this ever again. I could have saved hundreds of $$$ at a big box store for all the "Membership" I got at Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership for all advantages and help I received!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy and fun so just go for it too many characters needed

    I would recommend this to a friend