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Customer reviews

Rating 4.2 out of 5 stars with 38856 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 38,856 reviews
  • Rated 4 out of 5 stars

    Exceptional product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a new member to Best Buy, bought a lap top, very friendly and helpful members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful if you buy electronics a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good if you buy electronics like building a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you’re on the fence about a product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make a lot of purchases at Best Buy, I think this is a very very useful membership to have to give you an extended amount of time to determine whether or not you actually need whatever bit of technology that you just purchased. I will admit that most other retailers do have a better return policy and they don’t make you buy a special membership to extend it so there’s that. But considering that there are some things you really can only buy at Best Buy immediately, It’s a very useful membership. If you have the money, you should go ahead and buy the more expensive version of the membership because it actually comes with protection for your devices and this one basically just allows you to return things for up to two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used it for the first time and saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was worth it and hopefully will still is. So far my experience with the membership has beeen great and I hope I can keep saving money with it. Thank you to the employee that recommended it. I wish I could remember his name.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership to have as you can get products for less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me $50 on initial purchase. Paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, solid, business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one membership I have used to its fullest. If you are in need of electronics or household appliances Best Buy is the first and last place you should look. Always friendly help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership was the best purchase I made. The warranty coverage for your products is the deal anyone can get. It gives peace of mind, allows for many perks and well worth the price for the year. With geek Squad assistant, repairs, and protection plan, you cant go wrong. Also has other benefits that I haven't used yet. This membership is definitely a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge me money, to save a few bucks now and then…. At least it’s not like a bank, where you put your money, and then get charged a fee to put your money in their bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. John Brazier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an older computer in that had Hard Drive issues. The Tech (Nerd) there was extremely helpful in reminding me that the unit was old and would not be able to update to Windows 11 which prevented me from spending money just get this one fixed. I decided to go ahead and buy a new Desk Top. The sales [personnel were totally helpful in selecting a new one that met what I needed and not trying to sell me an expensive model that would be beyond my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed and love the deals. I recommend to anyone out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Samsung family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By all our appliances from Best Buy the appliances that we buy a Samsung or TVs washer dryer all kitchen appliances. Best Buy is great. They offer the best prices. Love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I always trust bestbuy. I only buy from bestbuy since i trust them than other store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this Best buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the iPad Pro M4, and it has exceeded all my expectations! The M4 chip is incredibly fast, handling everything from multitasking to high-end graphic design with ease. The display is stunning—vivid colors, incredible detail, and buttery-smooth refresh rates make it perfect for streaming, gaming, and creative work. The build quality feels premium, and the battery life is outstanding, lasting me all day even with heavy use. Pairing it with the Apple Pencil has transformed how I take notes and sketch, and it’s responsive with zero lag. This iPad is truly a game-changer for anyone looking to elevate their productivity or entertainment experience. Highly recommend!” Feel free to customize it further based on your experiences!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for Switch game deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership because it offered a buy 2 get 1 free deal on Nintendo Switch games. After a few months, they ended up removing the benefit of doing so. On one hand, that benefit was the only reason I bought the membership. But on the other I saved plenty with the membership in just a few months time. So it was good while it lasted, but not really of interest to me now (unless that benefit comes back).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you’re a big tech junkie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great rewards and I like the customer service on the app. However, the deals are okay and the reward certificates take too long too post. The extended price match is the best benefit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membershop benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mebership is great for the value and perks you get. I am a busy person with work, due to my membership inwas able to return an item after 30 days due to it not working with no problems. Would recommended for people who are alitle busy and cant always do eveything soon after buying a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the member price deals come up it’s a good amount off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s nice! Rep encouraged I buy it when I got my MacBook Pro and the price match option has saved me a hundred dollars already. It just dropped again on Best Buy’s website… May go get the extra $50 if I can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a bit of a mixed bag. On the positive side, the extended return window makes purchases less stressful. On the negative side, I rarely find sales or member discounts on items I am actually looking to purchase, which leads me to purchase elsewhere. I really hope they make this membership more appealing as time goes on. Best Buy is a great store, and with technology purchases it can really be beneficial to physically see/hear/interact with a product before buying it, rather than doing a blind online purchase. So, I want Best Buy to do well, I just don't think this paid membership offers enough in return for the cost just yet.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you taking time out of your day to leave a review. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech