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Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 40,941 reviews
  • Rated 5 out of 5 stars

    I love my membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new Membership holder and I couldn’t be happier with all of the benefits that are connected to the account! From all the points to all the savings, this membership has been well worth it. Having the app makes everything much more accessible and it’s very easy to understand as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good value for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it saved me $20.00 on Microsoft 365 software, the membership still cost $49.99... so I actually lost money on it. Sure, it's good for a year, but I'm not a big purchaser of tech stuff - I simply needed a new computer and I certainly don't expect to need another one within a year! The incentive that I could "get a refund of the difference in price if the price went down on the computer I bought" sounds exciting but if you buy a high quality, popular, well built computer, mid-year (not when new models come out) it's probably not going to go on sale within 30 days... So, overall, good upsell, but not a good value. My salesman was very good, and helpful, so at least he got credit for the sale.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Kathy! I can definitely understand wanting to find the most value possible with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Indifferent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this membership was a good deal after doing a little research on the site after I purchased it by seeing the discounts the membership applied to certain items. I tried ordering a Lego set that was discounted and was going to apply a $25 membership reward to it as well. When I went to check out, it then told me that the Lego set was not available for delivery and wasn’t available for pickup in my area. So why advertise it on the website and then make me go through checkout. This isn’t the first time that I’ve been disappointed in Best Buy. They told me two years ago that they were going to be sending me a $180 gift card for the two separate damaged freezers they delivered to me, the first of which the door was so damaged that they had to take it back and deliver me a different one two months later, which also had slight damage. Thought I’d give Best Buy another chance by purchasing this membership only to realize it will possibly only work some of the time. The employee who sold me the membership was great and very knowledgeable about the products that he had sold me during my membership purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plus is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value and very user friendly! Do not leave Best Buy without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a good place to get all your electronics from and having the membership is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The memberships are great and we highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy shopping with Best Buy for all of our electronics. I encourage anyone to shop with them and definitely become a member. Get you a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it carries many benefits. Plus. I got it during promotion for 50% off. Even better. At least I’m satisfied with a consumer’s savings experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership guves me a piece of mind knowing that I will always get the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome perks and great services. Can get discounts even after purchasing an item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yearly membership plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time doing this so far so good it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a member it allows me to be able to order stuff from Best Buy at home and have it delivered I live all the way in Menahga Minnesota we don't have a Best Buy for a long ways away this makes it so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr best buy young lady extremely helpfull with addressing switchover from old S8 Samsung also a Samsung rep on premise help in down loading notes and important items Thanks to Best Buy Employees Jim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I had to purchase 19 iPads for my job. It cost $60 for the membership and I saved $950 so worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic i just chose to do the next step up in membership as i liked the benefits even more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my membership while purchasing a phone. Sales rep said I could use it to take advantage of future price reductions on phone. Sure enough about a week late the price on my phone dropped and I was able to save $60!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I’ve bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tech and Best Buy feels like a second home especially the Best Buy I go to holland mi they are legit the nicest people I go there so much the supervisor remembers my name definitely feels like a friend almost he’s great and knows so much stuff about everything always quick to help me out in general couldn’t have gotten something better helped me get everything I’ve bought and I’ve bought alot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BB Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good return policy of 60 days vs, 15 days and special offers.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We are happy to learn you like the return policy. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My new membership is working for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m liking the membership I was able to have the Geek Squad tuneup two of my computers and they are working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bbb in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and friendly customer service personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this membership continues to save me money and I’m happy to be a member!

    I would recommend this to a friend