Customer Ratings & Reviews

Went to purchase a refrigerator and waited 15 + minutes, only to have a gentleman who couldn’t answer any of our questions. He was able to pull up a pic on his phone but that was about it. Was also thinking of purchasing a tv but held off for the time being.

Honestly, like it says in my title, if you shop here alot and buy stuff online then yes its totally worth it! Unlike me I dont shop there alot and got talked into it cause, to me it seems like the dude straight up wouldnt take no as a answer when tellin me about it. It dont make to much sense, BUT i have the yearly membership so ill wait till its suppose to renew and then cancel it.

This membership provides real value for the cost and length of time. Begin instantly to reap savings with discounts and extra services.

It really pays for its self in 1 purchase, example i purchased an Escort detector and with the free shipping and help if needed, plus protection plans you would have paid for it. I fell it is worth it as most things you buy are big ticket items, like TV's, cameras, phones and many other items. It is good to know you can save a little money and have a protection plan and free help if you need it. So i will renew the plan when the time comes. I believe it is a good deal as items are not cheap any more.

Special Membership pricing pays off in the long run. No complaints

We really enjoy our peeks that we get it helps with future purchases

I actually find the prices are solid. Delivery and support are very good. Knowledge on TV's etc. varies from store to store, but membership and geek extended support plus being able to look up my past purchases really helps. Login to web allows me to see extend warranties, purchase dates, purchase history in one place.

We are enjoying our new TV. Our Geek squad installer did a great job of setting it up and it only took about an hour. we were pleased he took the time answer our questions,

The membership has geat deals for a lot of different item

I have not used it a lot but hope to this holiday season.

Great value. My wife and I are retired so we enjoy the peace of mind this plan offers.

This membership is a steal. Great price. It comes with amazing deals and membership prices as well as exclusive deals and items.

Highly recommend purchasing this, it was $49.99. Within 7 days the price was reduced by $300, contacted Best Buy and the $300 was refunded including tax.

Great peace of mind knowing our purchases are protected by the folks we purchased from.

I have to say that I am very pleased getting the PLUS service. It saves me some money as I do buy a lot of stuff from BestBuy. I like the factor that it tells me in the App the prices I can get the items, which is usually cheaper.

Simple to renew and simple to use membership plan. Frequent reminders of special deals for members.

The membership has really paid off for us. Saved 700.00 on a refrigerator purchase and recently 80.00 on Christmas purchased.

This is the Best way to Buy without a doubt let you return products more time and save every day

Very good and courteous service. The item I purchased met my expectations. The delivery couldn't be made on the scheduled date. But overall, I will continue to shop at this store.

Not good - cashier was super pushy and insisted that by opting in for the membership it would result in an immediate credit of $25 given the nature and amount of my purchase. That turned to be a lie. It was also indicated by cashier that the item I was buying would likely get on sale and I should be able to claim the difference (I never believed that part, so no harm there), BUT the info was also untrue. Overall, I take issue with the approach of sharing misleading info to get folks to sign up for membership. If I can’t trust folks to be honest why should I prioritize the brand and become a member? Canceling membership as a result of the above.