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Customer reviews

Rating 4.2 out of 5 stars with 40947 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 40,947 reviews
  • Rated 3 out of 5 stars

    A Little Extra Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy these things, but it was half price at $25 and gave me a 60 day return window instead of 2 weeks. I was not sure if I would like my purchase so I erred on the side of caution. Mostly satisfied, but jury is still out.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to extended returns & exchanges on most products, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping when available. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer delivers exceptional value from start to finish. Enjoy extended return terms that give you greater flexibility and peace of mind, along with access to exclusive sales you won’t find anywhere else. It’s a smart way to unlock incredible benefits and premium perks while making only a minimal investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended time to return purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like having it for extended use of product after purchase to be able to return if needed. Geek squad for checking out electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for issues with the product and the benefit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plus is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me so much money effortless returns. Always get the plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $24.99 I could not pass this up. Normally $50. Im not fully aware of the language in the membership, but I do know it lengthens your return window if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service and looking for deals in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a My Best Buy Plus member for about a month, and so far, it’s been a solid experience. The free 2-day shipping has definitely been the biggest perk for me—it’s fast and reliable, which makes online shopping much more convenient. I also like earning rewards on purchases, which adds up quicker than I expected. Since I’m still pretty new to the membership, I haven’t used every benefit yet, but for the price, it’s been worth it so far. I’d recommend it to anyone who shops at Best Buy regularly—it pays off quickly if you’re making tech or appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was offered for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is great ease of use is easy and you get funds back if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this membership is worth it. So far I have had the option of returning an item beyond the 2 week deadline of a purchase. I did use this option recently. I was able to determine that the item was not suited for my needs. This was a plus but not sure if it was worth the membership. I did have a small discount on another purchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Anna! Thank you for taking time out of your day to provide your feedback. We are glad that you were able to take advantage of your extended return period with your My Best Buy Plus™ membership. Another exclusive that your membership provides is 2-day shipping, exclusive member prices on thousands of items as well as access to sales, events and products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an amazing membership just wanted to upgrade to the next one up since was buying a lot of electronics this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to BestBuy but the membership saved me money from the very beginning. Will definitely come in handy for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to have a 60 day return window is such a good thing to offer customers who are members. Special deals and offers are plentiful throughout the year. No regrets picking up the annual membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am also a Best Buy credit card customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that I can get money back if the price of the products I buy gets reduced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missed discounts? Never again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is worth it if you purchase frequently, having items go on discounts later after purchasing can be frustrating. But now you can swing by the store after a big discount and get a refund for the price difference. Black Friday deals are going to be so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed/wanted. Just what I needed/wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was perfect and the people where so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved lots of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved lots of money on my computer. Get good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan for quick shipping and extended return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership that was included for a product I purchased. After exploring the Plus plan, I was happy to see it has some good benefits such as 2-day shipping and 60 days return window. It also enables some member only prices and discounts. But these features are not convincing enough for me to renew the plan with my own money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with my Best Buy membership! The exclusive deals and early access to sales have saved me both time and money, especially during the holidays. I also really appreciate the free shipping and extended return windows — it makes online shopping stress-free. The customer service is always helpful and knowledgeable, both in-store and online. It’s definitely worth the value, and I would recommend the membership to anyone who shops electronics or appliances regularly.

    I would recommend this to a friend