Customer Ratings & Reviews

Good quality I’m in love with it i would 100% recommend it

Being a member has just been great. Insiteful and Knowledgeable at the same time.Staff is always willing to help and advise on options or expand on your concerns to make it a great experience.

The Best Buy plus membership has been great for us. The stress free extended return period is a major reason I'll continue to be a Best Buy plus member. This company is great and I'll continue to support as long as I can, we need to keep big box stores around to be able to interact with the staff and the product we're want in person.

WE ARE LOOKING FORWARD TO USING OUR MEMBERSHIP TO GET THE BLACKFRIDAY SPECIALS EARLY. LOOKING TO GET A NEW IPAD. LOOKING FORWARD TO USING THE OTHER SERVICES WE GET.

We had what might otherwise been a problem with a return of a defective item. Cliff (if I'm remembering his name) helped us get it quickly resolved and it was his compassion and knowledge that impressed us tremendously and, in fact, influenced our decision to join Best Buy Plus.

Eddie at the Seekonk Best Buy is absolutely a master at his job. I never felt pushed into anything. Any questions I had he made sure to answer or get the answer for me. We walked out with a dishwasher. We were looking at several. He reminded me of one dishwasher that we eventually pushed that because of my Best Buy membership I get $350 off the price. Eddie was very informative and so helpful. My wife and I are new home owners. We currently don't have a dishwasher in our house. This will instantly change how we do things in our house and also most importantly conserve water. Thank you so very much Eddie!

Good value, good deals. airpods pro 3 are the best price i've seen so far with membership perks!

It’s been a while since my last visit at Best Buy and when spoke to an associate I found out that my account has been closed. She was able to re activated it quick and the reason I was there is I’m going to buy an 83’ TV and asked her if it’s possible to deliver it in Austin, Tx area and I was surprised with her big “YES” response. And to make it short, they deliver the TV in good condition.

We are so happy with our membership. Lot’s of discounts store wide.

If you’re buying big ticket items at Best Buy, the total membership is better than getting the extended warranty for that product. Everything you buy at Best Buy is covered under this warranty for two years, keep in mind. You have to pay for two years membership. Anything that you order online is express shipped to your door. Service support, Tech Support geek squad support just to mention a few, there are other benefits, such as Priority notification on upcoming deals. I’m yet to explore all the benefits this total membership offers. But this is gonna keep me busy, exploring everything that is offered.

Worth every penny! This membership gives you the freedom of 60 returns which by itself is amazing having that added protection!

I love the 69 day return window for products and access to member only deals

I joined the Best Buy plus membership primarily for the two months of price match guarantees. I have benefited from price match guarantees, but the process to obtain price matches is very frustrating and inconsistent. Best Buy customer service is not very helpful, but their web-based live agent chat process does resolve ongoing issues to honor their own price match deals. Also, the Best Buy app is supposed to notify users when you mark an item for price drops, but that app feature very rarely works as advertised. At the end of the day, I have benefited from my Best Buy plus membership to receive price drops on items I have purchased, but it requires a lot of my time to ensure the price matches offered internal to Best Buy themselves are credited to my account.

A really good value My Grandson convinced me I needed this

I Appreciate That Best Buy Offers This. To Many Times Something Fails To Work And You Can't Return Or Get A Refund. Great Thinking Best Buy To Have This!!!

The price match for 60 days saved me $450 dollars which makes the membership totally worth every penny.

Over the past month, I've bought two 77 inch TV's. Both TV's are great and the installs went so smooth.

This membership is a great way of keeping up with everything that has been purchased.

The bestbuy is always perfect for the deals and latest electronics in their stores

There are exceptional employees at the stores, but there are also terrible employees. When I bought my new Laptop, the first guy I talked with was fantastic, but he was at the end of hs shift, he handed me off to someone else, and he wasn't so great. Also, the hoops you haver to go through to try and take advantage of your upgrade financing offer made it so I instead used the 12 months no interest. Could you make that process easier?