Customer Ratings & Reviews

I’m still a new subscriber, so I haven’t had the chance to fully benefit from the subscription yet.

If you are buying a lot of computer parts, best buy plus is worth it. 60 day return policy is a good peace of mind. the best thing is that price matching also applies for that 60 day too. I already had a 45 dollar discount being processed right now for 64GB of RAM. With a 60 day window, a lot more opportunity to price match. only thing i wish is that best buy offers best buy plus/total members better chance to buy high demand items like a 5090 video card.

Appreciate the extra time to return or exhange a purchase. Excellent staff in our store too!

I've just purchased 2 appliances in 2 weeks and I find that the price protection is really a great feature as well as Geek Squad. 6 Months of Sirius was awesome too!

I love the 69 day return window for products and access to member only deals

Signed up for Best Buy Plus and it’s already paying off. I get access to exclusive deals, faster shipping, and extended return windows—super helpful when I’m buying tech or gifts. It feels like I’m getting more value every time I shop. The sign-up process was quick, and the benefits kicked in right away. If you shop at Best Buy often, the membership is definitely worth it.

This membership has been very useful. The 60 return policy is awesome. It gives you more time to decide if your purchase was for you or you decided on something different. There also some coupons that save you some money on purchases as well.

This membership is a great way of keeping up with everything that has been purchased.

We are so happy with our membership. Lot’s of discounts store wide.

The clerk said by getting The Best Buy Plus Rewards I would initially save money on the current purchase I was making. Since then I have received promotional offers on many things I have purchased. Plus longer return window is a nice perk. I have easily saved $250, so buying the Best Buy Plus has been a great investment.

Beyond saving me money, my membership keeps me up to date on product development. As we know, the field of electronics, home products and technology is changing rapidly. The Best Buy membership continually updates me with new products and product development. In this way, I stay on top of things and make wiser purchases.

A really good value My Grandson convinced me I needed this

Quick and efficient and professional service !! It is greatly appreciated!!

I’ve been using the My Best Buy Plus™ membership and my experience has been great so far. The membership offers a range of exclusive benefits that have enhanced my shopping experience at Best Buy. One of the standout features of this membership is the exclusive offers. These offers are not only attractive but also add value to my purchases. They make shopping at Best Buy a rewarding experience. The rebates offered through this membership are another highlight. They provide an opportunity to save money on my purchases, making the shopping experience even more enjoyable. The service provided by Best Buy as part of this membership is commendable. The staff is always ready to assist, making the shopping process smooth and hassle-free. Overall, the My Best Buy Plus™ membership has been a great investment. It has not only provided me with exclusive benefits but also made my shopping experience at Best Buy more enjoyable and rewarding. I would highly recommend it to others.

Two day shipping is great. Decent deals sometimes.

Provides peace of mind for hassle free returns for first 40 days. That’s enough time to see if a product will perform as expected

I’m a Senior I like to find nice items with out spending to much time because l tire easily Thank you for stocking good items

I purchased in-store a set of Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. When checking out the cashier told me that instead of purchasing the Bose 2-year extended warranty plan I should get the My Best Buy Plus Annual membership instead, as it would be less expensive AND also cover defects and replacement parts. Having been to the store last Sunday for additional purchases, including picking-up another set of online purchased apple AirpodMax headphones, the associate then told me that the Best Buy Plus membership does not cover any warranty work, nor repairs at all – but provides an extended return period for purchases made (which may come in handy for gifting during the holiday season). Purchasing the respective Bose as well as apple 2-year extended warranty plan then I had no need for the Best Buy Plus Yearly Membership plan at all. Calling Best Buy Plus membership department did not result in being able to cancel due to apparent misfunction in their system with the “press button” feature on ones mobile phone. Contacting Best Buy through the established account with the Chat function is arduous at best, with waiting times upfront and inbetween to get the request completed. The first representative could not even find my Best Buy Plus membership plan, nor did she advise that my chat would be transferred to a different department leaving me in a waiting loop for 14 minutes, which looked as if the chat got hung up (the second representative was able to cancel the membership successfully). As much as I truly enjoy visiting the Best Buy “candy store” – they have a ways to go to have their staff properly trained at all levels, and in all departments. Once the customer feels tricked into purchasing something he does not need, and then have to go through time and nerve consuming return & refund process, the enjoyment disappears and makes room for frustration and aggrevation. Make it easy for the customer: purchasing, returns, warranty claims & repairs, and business should deservedly flourish. No, I do not recommend this product.

I rely on my Best Buy for anything am a senior love the greeting as you enter then when you need help there’s no one on the floor I look for them then to long inside without clerks help.Mrs.Johnston,

The item I purchased is amazing!!! affordable prices and high quality, you can get payment plan with zero interest!