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Customer reviews

Rating 4.2 out of 5 stars with 38059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,059 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is overall great value, the perks are amazing and widely accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pays for itself*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *If you use it! I save almost $200 over the last 12 months. Thats significant because im always looking for deals and this is actually a good one. I didn't think I would actually use it that much but to my surprise, I ended up needing the items and benefited from the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love our Membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A fine program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for this because it seemed like a good idea with our Apple Watch purchase. We have no complaints, but we really don't get the best value we could out of it. This is not any fault of Best Buy's, but rather we don't buy a lot of stuff. We appreciate your representative telling us about it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having this membership. The employee who recommended it was very kind, so I figured why not try it out, still learning how to best utilize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you great experience and faster attention. Early buy and perks. I have used it and it is really great to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth it if you are a tech person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's in the Future?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my TV installed and hung on the wall for $250 because I became a my Best Buy plus member. Have not used any of the other benefits yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership served its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While traveling my printer/scanner quit. I purchase separate scanner and printer. The scanner didn't work out of the box. Because we were traveling it was several months before I had the opportunity to return it. Best Buy exchanged it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed having the membership and it helped me save money even after I would purchase an item. Love that they have this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was very valuable! The return policy and price adjustment time are extended during Christmas for members. Very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping to be able to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to take advantage of my membership when I was in the store. Worked great. have not been able to get registered or signed in for this membership since then. Still hopeful to figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    saved my life!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my nearest store is a pretty far drive, so it took me about a week to be able to bring my new pc in, which would have been past the exchange window, and i would have been stuck with the broken one and waited even longer for expensive repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying yje discounts this membership has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to be a plus member at best buy, and it was worth it already. I had to return one item I got in a bundle, and it was only possible thanks to my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the card, and use it during my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership card is valuable and helpful. I can right assure to recommend it to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership is limited & not exclusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership came in handy for a big purchase. However, the special discounts are very rare on most other products sold by BestBuy. Also, the discount from the membership will count against you for price adjustments and non/membership deals. For example, I purchased a Macbook pro and used the membership for the dicount. I went into the store a few weeks later for a price adjustment based on the new sale price (excluding member special pricing); however, best buy was not willing to do the price adjustment since I already received the sale price based on my purchased membership. It seems a little unfair that non-members can access the same price I paid but for free.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having only used one time, I believe it to be a good value, however I think it works when you use more often, or take advantage of periodic savings by being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices are competitive with other retailers. Quality is always available

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not something I woudl buy again and I dont think I ever used it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Erika! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech