Customer Ratings & Reviews

Even with the yearly cost this program is AWESOME. I purchased a laptop but was able to catch it at $100.00 dollars cheaper with in the 60days of extended time for return or the price being lower than the original purchase price. Thanks Bestbuy!

I'm not sure yet but I think it was a great decision to purchase this membership.

The biggest benefits of the Best Buy membership in my opinion has to do with return windows but also the special membership deals. Unfortunately, because we spend more than enough money at Best Buy annually, we used to receive those perks for free every year ... just for reaching the required thresholds of dollars spent at your store. So I cannot say that spending $50 for a benefit that used to come to us "for free" is really of any value other than saving us from having return windows close too early.

The membership perks and extra savings make it worth it if you shop here often. Easy to use benefits and helpful support when needed. Good value overall.

Love how was able to get member price with this reward and go there is 60 days to do price match after purchase. The rewards purchase was very economical just didn’t like that I had to link a card where it auto renews.

It’s a little expensive, the discounts aren’t fantastic. Honestly though, for being able to return products nearly 60 days later. It’s worth it. I buy a bunch of stuff, might as well make sure I don’t get a bad product

Yes ofcourse because best buy is the best all time

This membership is great value. Enjoy using it!

I suppose the membership is good for some people. I certainly will not use it at the Glendale,CA store. I needed help with my new Jitterbug phone I just bought that day. I was directed to the customer service geek who pretty much just dismissed this older woman and would not help. I will try another Best Buy if I ever buy from them in the future.

There are exceptional employees at the stores, but there are also terrible employees. When I bought my new Laptop, the first guy I talked with was fantastic, but he was at the end of hs shift, he handed me off to someone else, and he wasn't so great. Also, the hoops you haver to go through to try and take advantage of your upgrade financing offer made it so I instead used the 12 months no interest. Could you make that process easier?

Great Benefits included in the package. It would be better if they provided any sort of warranty for the items purchased during the duration of the membership.

Benefits are "nice to have" at best, discounts on specific items can be nice when available but other retailers would have sales that's not far from the "member" prices offered. Shipping perk be one of the main reason why I purchased it as overall experience with their distribution centers is far superior to other retailers in terms of quality of packaging.

This membership was nice to have. I saved money on several products during my membership. I would recommend if you dont mind paying the membership fee up front.

Definitely worth it.. keep your purchases safe! Would highly recommend if purchasing something pricey

Love the protection plans on all services. I really glad i got this plan its worth every penny so far.

I HAVENT USE OR KNOW HOW IT WORKS, BVUT WITH 50.00 IM PROTECTED FOR PRICE CHANGE FOR SOME EXTRA TIME.

It helped me get price match for few items. It was worth buying.

I bought this membership because I purchased a XBox X for my son for Christmas. Due to the amazing young man who helped us when we bought the XBox, I plan on being a return customer and purchasing a laptop for myself. As far as the membership, Im hoping it is worth the money, we shall see. If not, I will be posting a review.

I was able to return an amplifier that I had because of this! Very cool , will be using it as much as possible.

I'm not going to use the Geek Squad; this store does not work on iPads and Macs