Customer Ratings & Reviews

I am new to this membership, so I am not aware of all the benefits it has. I'd like to find out what all the benefits are so I can use them. My purchase of a desk top computer was a very good experience, with a good sales rep

When the guys at the Tallahassee Store figured the price of my TV, they also calculated what it would cost if I joined. Joining saved me a substantial amount toward the TV. It's worthwhile!

I absolutely love this membership! It really proved its value when my TV unexpectedly broke. I was worried it would be a long, stressful process to replace it, but it turned out to be the exact opposite. The whole experience was fast and incredibly easy. The claim process was simple, and customer service was helpful and responsive every step of the way. Before I knew it, I had a brand new TV without any hassle. This membership gave me real peace of mind and saved me both time and stress. I highly recommend it to anyone—it's definitely worth it!

It is worth it if you are buying electronics regularly; the extended return window and member pricing have already been useful. Straightforward to activate and easy to track through the app.

I like that it gives me extra time to see if I like the product purchased with the option of an extended return period. I also like that the service offers additional deals that are exclusive to members. I typically log in the members app to review special deals and was able to get a new TV for an exceptional price.

Pros: Free 2-day shipping on most items. Exclusive member-only deals and early access to sales. Extended return windows, which is a big plus for tech purchases. Access to Geek Squad support for quick assistance. Cons: Limited value if you don’t shop at Best Buy regularly. Some perks, like extended warranties, still cost extra. My Experience: The Best Buy Plus membership is a solid investment if you frequently shop for electronics, gadgets, or appliances. The free 2-day shipping has been a lifesaver for last-minute purchases, and the extended return window provides peace of mind, especially when buying expensive items. The exclusive deals are a nice touch and can easily make up for the $50 annual fee if you time your purchases right. Geek Squad support has also been helpful for troubleshooting small issues with devices. However, if you’re not a regular Best Buy shopper or prefer other retailers, the benefits might not feel as impactful. For me, it’s been worth it—especially during the holiday season when the perks truly shine. Would recommend to tech enthusiasts or anyone who loves snagging deals on electronics!

This meets all the needs for a phone. And is right size to hold. Newer models are larger

Persuasive salesman convinced me to sign up for the membership. Had to call the company to get the sale price for my camera when it was explained that they would automatically apply the sale price difference to my account. Received the refund but by MY initiative. Ask and you might receive.

[Employee of bestbuy] Just another premium shopping service for store regulars. Was good, and I think I got enough discounts to just break even, and that's it. I don't need it anymore, though. If I bought TVs and was the father of a family and needed to buy tech and chose best buy and amazon as my primaries, I think I would've gotten way more value from it. My experience was 3 stars. For the people that shop here often and look for sales, it might be 5 stars. I put 4 stars as a middle ground.

I don’t use it much but when I do it’s great I think but make sure you really need it before getting it because it would be a waste to have it and not using it

Been pretty good so far. I like the shipping and value so far. A little disappointed that about a month or 2 later the price was reduced to $30. Wish they could have thrown me something for that difference but its ok.

The points earned after buying a new laptop were definitely worthwhile.

Purchasing a $30 subscription to Best Buy plus saved me $100 instantly on my washer dryer purchase in store. The customer service representative was super helpful explaining everything and I would highly recommend.

The extended return and price matching opportunities are great, but I recommended this to multiple people due to the LEGO special member pricing (10% off) and this is the second time it has juslyt dropped off. Aside from the extra time to return or price match, just kind of a meh membership for me

I purchased this when buying my Sony Bravia TV. The emails were a little confusing at first and I couldn't tell which were just sales they were sending to everybody and which were part of the Plus Program. Figuring it out, I got to see small additional savings on many items, none of which I needed, and none of the savings being show-stoppers. Maybe in the future they will offer something great that would actually convince me to purchase it, but that opportunity hasn't presented itself yet. That is the reason for three stars. I don't really know yet it if was worth it or not. I had to pick whether I'd recommend it or not in order to submit this review, so I selected "No" because at this time, I just don't know.

My Best Buy Plus™ has been one of the best memberships I’ve signed up for. The free shipping with no minimum alone is a huge benefit, especially for smaller purchases that would normally require a store visit or added shipping costs. The extended return window gives real peace of mind, making it easier to shop confidently without feeling rushed to decide. The member-exclusive pricing and deals add even more value and quickly make the yearly fee worthwhile. I also appreciate how seamless everything is—benefits are automatically applied at checkout, both online and in-store. Overall, My Best Buy Plus™ makes shopping more convenient, flexible, and rewarding. Highly recommended for frequent Best Buy shoppers who want extra value and stress-free returns.

I've been using the Apple Watch daily and it's been a fantastic addition to my routine. The fitness tracking is accurate, notifications are seamless, and the battery easily lasts through the day. The build quality feels premium and the interface is intuitive right out of the box. Highly recommend to anyone in the Apple ecosystem.

It is a HP which I have had before and it will fit my needs perfectly. I do email and games. I do not like that I had to buy a DVD item because the new stuff only does plug ins. but My lap top was always plugged in and I didn't read small print.

My Best Buy Plus membership has been well worth it. The exclusive member pricing alone helps me save money on electronics and accessories, and the extended return window gives me extra confidence when making bigger purchases. I also appreciate the convenience and support from Best Buy, whether shopping online or in-store. Overall, it’s a solid membership that offers real value and makes shopping at Best Buy even better. Highly recommended for anyone who shops here regularly!

My Best Buy Plus has been a great value so far. The member pricing alone helps save money on purchases, and the added perks make it even better. I like having access to exclusive deals and the extended return window, which gives extra peace of mind when buying electronics. If you shop at Best Buy even a few times a year, the membership easily pays for itself. Overall, it’s been a convenient and worthwhile upgrade.