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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 40,924 reviews
  • Rated 4 out of 5 stars

    We also have Geek Squad membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership in January to get a new TV for the Super Bowl. Then again in March for a new washer/dryer for our daughter. The TV & appliances came with a $200 discount applied part on the purchase and also a merchandise credit for future buys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I give it a B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not aa many discounts on electronic gaming but decemt enough to try another year. Should have more video games and accessories on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership is Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my membership I recommend it, the best products, with the best prices on the market, and the best promotions, with the best discounts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to purchase a refrigerator and waited 15 + minutes, only to have a gentleman who couldn’t answer any of our questions. He was able to pull up a pic on his phone but that was about it. Was also thinking of purchasing a tv but held off for the time being.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ChristopherpP! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent store interaction, and we would be happy to look into this closer to better advise. For additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store with the best customer service, would recommend for anyone intrested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, you are able to get cash back on something you bought if it ends up going on sale. Discounts on many things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos Geek Squad from forever Best Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very patient with .y numerous times i had called in for help with .y laptop and printer sca ning for hackerproofing. They found the issues and corrected them all... over several times remotely and in the store. Luckily i used my protection plan..well worth the cost. Kudos! Laura FOREVER best buyer! Sorry for typos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this when you purchase at Best Buy prices are always going down and if you catch it on time, you can save money. I saved over $300 for 49 bucks as well worth it. Keep checking your purchase after if the price drops they refund it no need to go to the store. Do everything over the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it was good and extended my return period and offered some deals but the customer service of Bestbuy was very incompetent and just wasted my time and efforts and lying and wasted my 2 months to even told me to buy an LG product to gain or win the rewards or to get the $400 rewards because of my loyalty but at end just wasting my time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meaningful benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad and protection benefits alone are worth the membership, let alone the member-only discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY SATIFIED CUSTOMER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience and woukd recomment this store globally. My item.was the only one available. The staff found the item and even set it up to my ipod. I was offered membership and the benifits which came with it. I am supper greatful for my merbership with BestBy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have this membership plenty of perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has saved me a good bit of money. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it all the time it’s great for invite for or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth. Saves you money also great for invite items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having a membership really paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my computer got hacked…. They reviewed my screen and message and was able to resolve… it wasn’t a hack… but a scare tactic from an outsider that locked my screen…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help me save on my new phone really appreciate the deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think I would use my membership that often but I have found that I have used it alot and it has come in handy so I paid again this year it’s worth having

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PLUS is AMAZING

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE PLUS IT IS AMAZING WHEN I SHOP!! 60 RETURNS IS A MUST HAVE!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Communication between stores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if my previous review went through. When I bought this membership I was assured by the sales rep and the manager that it covered setting up mynew phone. I asked a few times if they were sure because it wasn' listed in the promotion for this membership.when I took it to the Pittsford store, the person who was helping me said the membership didn't cover the set up of my new phone. I explained to him what I had been told at the other store and he was really nice about going ahead and setting up my phone for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just one more ad app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful to me but would be great for someone who'd use it.

    I would recommend this to a friend