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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 40,924 reviews
  • Rated 5 out of 5 stars

    Strong value-for-money for frequent tech shoppers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership makes shopping for electronics or household tech “less risky”: easier returns, guaranteed support, and the ability to buy with confidence knowing your devices are covered and support is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up this 75-inch TV from Best Buy and I couldn’t be happier. The picture quality is stunning—super sharp with vibrant colors and deep blacks. Whether I’m watching movies, sports, or gaming, everything looks smooth and immersive. The sound is surprisingly good too, even without a soundbar. Setup was quick and easy, and the smart features are fast and responsive. Definitely a great upgrade and totally worth the price. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used it for the first time and saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was worth it and hopefully will still is. So far my experience with the membership has beeen great and I hope I can keep saving money with it. Thank you to the employee that recommended it. I wish I could remember his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and its great to have best buy to order it...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you pay enough your covered, not me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. If you chat with support you can expect to pay if you have to connect for them to actually figure it out. 39.99 in addition to what I thought was my membership to cover the support service. Perhaps I misunderstood- I read all the Eula stuff but you know how long all that is. $49. Doesn’t really get you much unless you can bring your product in. In my case it’s a new router/modem that won’t connect when even the right settings are set. In a large home I will now have to uninstall and reinstall 5 of 7 smoke /co detectors because they did not reconnect after a power outage.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Patricia! Thank you for your review of My Best Buy Plus membership. We're sorry to hear your membership hadn't quite lived up to what you expected. We'd love the opportunity to walk you through the specific benefits and address any questions you might have. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    YAY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product helps saves money. WIN WIN. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Review of Best Buy's Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's membership benefits offer significant value for tech enthusiasts and frequent shoppers. The membership provides free shipping, exclusive access to sales, and extended return windows, enhancing the shopping experience. Members also enjoy access to exclusive tech support, which is ideal for those who need help with setup or troubleshooting. The program's standout feature is the price protection guarantee, ensuring that members get the best deals. With various tiers to choose from, including the Totaltech membership that adds appliance repairs and protection plans, Best Buy's membership is a worthwhile investment for anyone invested in tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very good people at Best Buy and Betty helpful. The only thing that was not good the people that delivered them. But Best Buy are very helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best thing since sliced bread. Member price, unlimited geek squad, support, extended return timelines and warranty. Gives me peace of mind for the price. You even get Microsoft 360 at a discounted price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems Like a Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know that you’re going to buy a lot of technology in a month or two, it may be worth it to invest in this because of the extended return period that it provides. The only thing that I don’t like about it is that you can’t cancel the subscription without completely ending your coverage; other words, even if I bought it for a year, but I want to go ahead and cancel it a week after I bought it so that I retained the coverage for the full year, this is actually not the case. instead, canceling the subscription refunds you for the remaining months that you have not utilized yet, it seems that this is a way that Best Buy trick you into accidentally renewing because most people will forget abour the subscription after a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service. Discounts and rewards are great for members. Expected Product models are not available in all the stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great membership to have. Within a week after i bought my tv and sound bar i was back n the store and noticed the price droped on both so i went to check out and told them.i gor a credit back to my card for the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very informative and friendly advice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part is shipping and extended return time. Also exclusive deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been more than worth it. I have recived some price matching, was able to breck up a big purchase, and even got 50 dollars in bonus rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my BestBuy Plus membership! The savings alone make it worth every penny. I've saved so much on my tech and gadget purchases. But what truly sets it apart is the early access to doorbuster sales. Getting first dibs on those amazing deals before they’re available to the general public is a game changer. I’ve managed to snag some incredible items at unbeatable prices! The combination of fantastic savings and exclusive early access is simply unmatched. BestBuy Plus has definitely enhanced my shopping experience and is a must-have for any tech enthusiast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never seen a membership with a lot of things that it offers but honestly it helps save money extremely well but if you have no technical issues at all there is no need for geek squads and if you don't shop a lot for expensive items at BestBuy then you have little use of this but I will say that BestBuy has a lot of save sales and price drops so if the item you bought goes down in price you will get the money back which is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus membership is well worth the membership fee. The perks make it definetly worth while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is fantastic. Unlimited geek squad help is also a great plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get guarantees for much longer !! Awesome deals!!!

    I would recommend this to a friend