Customer Ratings & Reviews

The TV was easy to set up and any questions were promptly answered by our salesman. The picture is awesome!!!!

The customer service at both Fresno and Clovis stores is excellent. They are friendly, caring, helpful, treat you with respect. Fitz at the Fresno store is always pleasant and wants to make sure you experience positive service.

If you stay in Best Buy like I do..then it’s definitely worth it to purchase the membership. You will save more in the long run and you will feel better about spending your money.

Best Buy is the best Store in the US with the best prices and quality items. They got so much inventory and so much deals with a lot of percent off

That’s definitely something I truly needed so I don’t have no true out-of-pocket expenses

It's useful to people who have to buy the somewhat occasional expensive device

With the basic membership, you get access to “member” pricing on items, which is great. Since BB still price matches other competitors, I wouldn’t buy the membership for the “savings”. I’ve found on average that for most items, the member pricing is only a result of Amazon or another large retailer selling it for less. However, if you have tech autism like I do, the 60 day return policy is amazing. You don’t know how a new piece of tech will fit into your daily routine, so having nearly TWO MONTHS to evaluate has been great. Standard return policies barely even get you enough time to try out a new device, let alone get comfortable with it. If you’ve ever had buyer’s remorse on a purchase, the 50 dollar Plus membership is a reasonable way to avoid that.

I can't give it a full 5 star rating yet because I haven't been able to use it much, but I look forward to the free 2-day shipping as being an option. I also appreciate the protection plan that comes with the products that I have purchased. The membership plan was explained very well, and they will also do a price match of an item even up to 60 days after the purchase! Can't beat that good of a deal.

To be honest, I wasn’t incredibly thrilled about it, and I thought I would receive a lot more savings than I did and if I would’ve known that, I was gonna have to pay renewal fees I would’ve canceled. I wasn’t given notice that the membership was up so after it was done, I simply didn’t want to go through the motions of trying to get a refund. I have noticed that the products that I usually buy on a regular basis are either out of stock or I can find cheaper on websites like Amazon and Newegg, etc..

10 hour battery Ease of use Quality of color, the features to choose from

I never occurred to me how much money I would save acquiring this membership for bestbuy as well as the deals I would be notified of but would highly recommend especially for its price.

Love the benefits. Makes shopping experience so much better.

It had been years since I was a Best Buy shopper as my local store had really went down hill. I shopped at my current local one last year and have now been to two different ones in two states and I was blown away. It feels like the original Best Buy; great customer service, shelves stocked—I’m glad I can back!

This mid-range membership is pretty good. Not too bad of an annual cost and you get access to special sale prices, a longer return window, and bonus certificates on some purchases. If you're buying some things but not enough to justify the top level with Geek Squad coverage, it has nice value.

If you need hands on tech support all the time, this is probably a good service/membership. I was hoping there would be more relevant member-exclusive items available. Most of the member exclusive items or pricing are for "random" things that aren't very desirable. This does not appear to offer any tangible benefit or priority for hard to get items, or items that sell out quickly. Would be nice if the membership service was a way to differentiate a real account/user from the army of bots- but I understand that is a complex issue/situation.

This membership is a real value. Member prices, plus unlimited Geek Squad support, are great. Also, love the peace of mind of getting protection plans on our purchases!

Yes, every online retailer has their "member program" but only a handful are worth the annual fee. However, if Best Buy is one of your go-to stores for tech, their Member Plus program is a no-brainer. The deals are legitimate and often level the playing field with that other "LARGE online retailer" as well has the home stores. I honestly didn't realize how much I shop with BB until I signed up. The savings on my refrigerator "paid" for my membership for years to come! Do it. You won't regret it.

They are super nice easy to work with and finding alternatives to be able to get it done!

The inclusions in this membership is great! I enjoyed the perks however I ended up upgrading to Total membership for a wider coverage on my devices/ tech stuff. Otherwise, this is enough for me.

What i appreciate from this membership the most is the expanded return policy period and the member sales. Its already saved me money and paid itself back from the savings I've gotten. Sure you gotta be more savvy and check back occasionally online on products youve purchased recently to get proce matched deals because you get access to so many sales, but as a bargain hunter, this is a great tool to have in your arsenal.