Customer Ratings & Reviews

Good customer service the people they are every nice

Great selection. Easy in and out. Recommend knowing what you want and going there to get it versus going there to learn about products from Dallas people. good job!

The perks you get are truly worth the price. I started off on a best buy member plus and then upgraded to total as it included a two year warranty for the camera material I was buying. If you plan to buy a warranty for an item anyway, i’d recommend buying total as it’ll cover future items too for the price you’d pay for one. Solid deal

/the membership is a great value. I also like knowing we have the Geek squad there to help if we have questions or problems.

Amazing perks and really comes handy when it comes to exchanges and returns and also deals that you dont get if you dont have the membership.

The My Best Buy Plus membership is totally worth it! I love the free 2-day shipping, exclusive member deals, and extended return window. It’s already paid for itself with the savings I’ve gotten. If you shop at Best Buy even a few times a year, this is a no-brainer!

I was able to purchase my first home,......Fianally!! I have had products from Best Buy for decades. Always my first and last "Go To". I will be having their Geek Squad installing all new TV and sound equipment this time. Great peace of mind to be done quickly and correctly!!

Has already paid for itself in the savings it has created with some special incentives. Best decision I made after I decided to get some larger appliances.

So glad I joined My Best Buy Plus™! The deals are amazing, and I love getting special member pricing before everyone else. Free shipping is a huge bonus, and the return window is super helpful. Honestly feels like VIP treatment every time I shop.

So far so good! I am not much for memberships and will probably not continue as we don't make these kind of purchases very often.

Bought the membership when we purchased a 77" Samsung OLED TV. Two weeks later there was a price drop and BB refunded $499 from the purchase price. Two week after that, the TV mount was on sale and we were refunded an additional $35.

[Employee of bestbuy] Great membership! I saved more money here than anywhere else!

I bought this at the urging of sales staff so that if the price of my main purchase dropped in two months I would see a benefit. I have not had the membership long enough to discern any value. So far it has resulted in a lot of email. I do find the Best Buy buying experience pretty pleasant and painless. Jury still out on this membership.

So far it has worked for me especially the price protection.

I am above and beyond thankful for this membership because after purchasing a few times, the service and products have consistently delivered and genuinely exceeded my expectations.

Must have for all your electronic. If anything breaks they take care of you

Best Buy Plus Membership is great and nice for discounts and shipping discounts!

I have enjoyed having Best Buy Plus with the exclusive access to sales and upcoming products. The free 2-day shipping has been very helpful, along with having the 60-day return policy. Best Buy has been our best choice for purchasing electronic devices as I know we will have ongoing support. Our appliances have also been top-notch, and the sales reps have gone out of their way to make sure our purchase fit our needs and our budget.

The store manager is simply awesome He was able to recommend the items I needed and help me with return All the staff are great

Amazing membership. You could get eqrly access to new products with lower prices and there is no interest on monthly payment. I really liked the customer service too.