Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40799 reviews
(40,799 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazon Firestick Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. No issues so far, gets the job down smoothly.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership served its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While traveling my printer/scanner quit. I purchase separate scanner and printer. The scanner didn't work out of the box. Because we were traveling it was several months before I had the opportunity to return it. Best Buy exchanged it no questions asked.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worth every penny. Save almost 200 on receiver day of purchase and have 60 days on price match that saved me thousands on the Klipsch speakers I’ve purchased in the last 2 weeks.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as hedge against potential price drop when purchased new computer. Computer went on sale 3 weeks later and credit offset the plus price and an additional $50+ so worthwhile just for that!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Our household loves the membership!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this membership, as it covers my household items, phones, and I have geek squad. The yearly price is great for its perks. Everything for my house I am able to get a plan for it and it’s protected under this membership
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Frustrating Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an iPad…it involved trading in 2 older iPads. This part went extremely well. In fact, we bought the plus membership based on it. Excellent in-person salesman. But…we were told that if it were to go on sale, we could price match. So, a sale came up. I tried to phone almost non stop for hours. No one was available…for 2 days. Finally I drove to s store where the salesperson kindly snd efficiently refunded the difference. Your phone service needs attention!!! It was frustrating and not good for your business future. My complaint is not about the membership…it is about phone customer services
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Maggie! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership certainly does include an extended 60-day Return & Exchange Poicy and Price Match period. Taking advantage of these benefits over the phone should always be effortless. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Best Buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I’m join the my Best Buy plus and my fist time using it was on a M4 IMac and with the Bestbuy plus got and extra savings well worth it
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
No real pluses except on major purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a good place to buy major appliances, TVs, etc. but those purchases are not made everyday. And there are many choices, so Best Buy has a lot of competition. I really don't know exactly what I get for the money I spend on the "BB Plus" membership, but I don't think it would be worth paying for. I just don't have the time or desire to want to explore and search for all the benefits of all the cards from all the retail sellers every time I make a decision to buy something.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mick! We appreciate your perspective on your My Best Buy Plus membership. We know a good membership fit matters, and we're happy to show you how its benefits can apply to your specific needs. Check out https://www.bestbuy.com/memberships for details, or call us at (888) BEST-BUY (888) 237-8289. Thank you!
Rated 5 out of 5 stars
Samsung 65" color tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color on this tv is absolutely beautiful, so real. Have had no problems at all w/tv. Best Buy gentleman installed and set up everything and was done in no time with everything installed. Took away old tv and all the boxes.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ny new laptop, it runs smooth with no issues. Super fast gameplay! And also i an going back to school so it has the capability to assist me in all my work i need to get done.
I would recommend this to a friendRated 5 out of 5 stars
Having the membership is the best thing .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the membership. Nice to have if or when needed. Also Best Buy is the store to go to buy all your appliances and electronics .
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This is what you need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let yourself enjoy a unique experience with this subscription. Discover a world of exclusive benefits designed especially for you. You deserve to indulge and explore new possibilities. Make the most of this opportunity to access premium content and enjoy it to the fullest. Simplify your life and start enjoying everything we have to offer you.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, very helpful staff, they helped me pick the right Camera, very knowledgeable. I will recommend Best Buy to all my friends and family. Cameron is great!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member prices alone make this membership well worth it. We bought a refrigerator and the discount we got with the membership was more than the membership cost was. Will definitely be buying more at member pricing.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus membership benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are lots of benefits. Free delivery, free installation and care of membership. I love to use the Plus membership!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it when buying major appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to make some big purchases and this membership paid for itself already. I was able to get price match and bonuses that made it well worth it. If you plan to spend on major appliances it’s a no brainer.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
The service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instore service is good as is the online service. The prices are good and you seem to have a good inventory
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membershio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have purchase this membership. Great benefits and has saved us a lot of money.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value! Plus i love getting unlimited geek squad pricing, membership pricing, and more! Will buy again!
I would recommend this to a friendRated 5 out of 5 stars
Great Package Deal, TV & Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got a great deal by including the sound sound system. The sales person recommended getting the $46 return option, BB-Plus, which allowed us to get an additional $500 when the TV had an additional short term special. We didn't intend on buying the best Samsung TV and sound system but are very glad we did.
This review is from Yearly Membership
I would recommend this to a friend
