Customer Ratings & Reviews

Bought it and used it once to take laptop into geek squad and they couldn’t even fix it

Enjoy going to Best Buy and when walking through the door am greeted with someone to direct me to the area I need.

Very service. Recommended. Thank you very much!!!!

Lot's of deals on the little things you need, great when the sales start coming in and saving a bit more, highly recommended.

love the reward program lots of good deals for reward member customers

I was helped in finding a new gaming monitor and the associate that aided me went above and beyond to do so. I cannot recall her name but she has been there for years and has multicolored hair ! Got the membership as a perk with the purchase of the monitor due to a promotional deal.

Great customer service!! Never thought financing a computer could be that easy!

I seldom do reviews. My experience with the Best Buy membership was terrible. It took me 3 weeks to get the app to work in order to review my rewards points. The store manager said here (meaning the wallet tab) is where you can review your reward points. It would not open. I rebooted my iPhone and removed and reinstalled the app with no success, He suggested call the direct number and they would fix it. After several calls and way too much time on the phone they told me the back office would have to send me an email or contact me directly. They never followed through. I went back to the store and told them I wanted my money back for the membership because I can't see he benefit points in the app (wallet tab doesn't work). After several sales people messed with my iPhone they were able to fix it. I needed to reduce the size of the font on my iPhone so the wallet tab to work. Very frustrating that Best Buy would develop an app this way. After finally seeing my points I had a short time to use them or loose them. I rushed to use them and I bought a security camera and 2 USB extension cables. It turns out the USB cables were not compatible so I returned them. Only the sales tax was returned to my credit card. When I asked the Best Buy team member would I get the points back, she said yes but it will take 3 days, That never happened and it is so painful to get it corrected. I have to assume in the fine print that if you use the points you only get the sales tax back and Best Buy keeps the items.

Loved the support from Best Buy, buy this and stuff

The membership helped to receive discounts on my purchases.

Love Best Buy the have great deals and rewards. Great quality products and great prices. Every item you buy is worth it

Member team and geek squad are greatly appreciated

This membership gives extended return time ….worth the membership

I enjoy my I pad. Easy to access and love that I can carry it with me. Not heavy at all

Paid 60 I think for this. Got a 50 dollar gift card. Worth it. Really only got this for the price guarantee. If my purchased item droops in price (black Friday coming up) I get the difference paid back to me.

I’ve been a Best Buy member for a while now, and I can honestly say it’s one of the best memberships I’ve signed up for. The benefits more than pay for themselves, especially if you shop for tech or appliances even just a few times a year.

The membership is one of the best things I have ever done, My purchases from Best Buy are substantial, it's my favorite store. The organization within the store is superb and the employees are very knowledgeable and helpful. The Geeks came out to my house I was left speechless. Thank you for making my experience of the Best Buy's ever Glenn

I’m happy I got a good deal. I did need to buy two in order to support all the items that needed to be plugged in.

I will help everyone i will luv to do anything to get a members ship

In addition to the discounts, I sometimes buy items and don’t open or use them for weeks. Having extra days to return purchases gives me peace of mind. This is what I appreciate about the Best Buy Plus membership.