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Customer reviews

Rating 4.2 out of 5 stars with 38479 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 38,478 reviews
  • Rated 5 out of 5 stars

    Great Membership to Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. Member prices and unlimited geek squad support are great. Also, I love the protection plan that I get on our purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gives upfront discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a upfront discount on this membership that saves me approximately 300. I have not used it for anything else will consider continuing it of it really worth it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had opportunity to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used is so I cannot give an honest review. But the perks are great so that is why I renewed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had couple months but so far all is good. Im sure better things are coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea having this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the membership yet. But I expect that I will enjoy savings in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I wish I would had it sooner. The Geek squad is awesome, too. I love the discount the membership provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will try you tube free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just took advantage of the 3month free you tube so i'll let you know in the future if i enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of extended return window for a couple big ticket items (which turned out to be unnecessary as I love them). I like having the 60 day window. I do wish it was just standard instead of costing extra money, so I won’t be renewing it. But for what I needed it for I have no complaints.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far like my Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the professional help I got with Konley Patch. Some of the Geek Squad are not so experienced. Insist on getting an experienced person to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership save me a lot of money on installation of my tv, travel time, sweat, and the added benefits that you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator by Kitchen aid and Whirpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Kitchen aid refrigerator had factory defect, they change it to Whirpool upon delivery another damage happened and returned again. I am very unhappy about this products. I will not recomend to my friends and family...Very much disappointed.!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Millie! I can definitely understand the desire to have a smooth refrigerator delivery process as a member. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a nice membership and the extra perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives extended return time ….worth the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not seeing the benifits yet, still early. Just purchased washing machine and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped to receive discounts on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with the overall experience. I've ordered a couple items including a TV and everything has been delivered fast and customer service was top notch. This membership has definitely been worth it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very service. Recommended. Thank you very much!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can't get logged in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to change my password but have been unsuccessful thus far and remain unable to log-in which makes reviewing my membership difficult to say the least.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ninetteg. Thank you for letting us know about your password troubles. Being able to access your online account is pretty important when it comes to checking your membership benefits and deals. We'd be happy to assist you with your password reset, please reach out to us on social media. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Black screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return a PC due to a black screen. It was a few weeks beyond the normal return date. My membership allowed me almost 90% credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is solid for savings and a peace of mind knowing ya got geek squad protection

    I would recommend this to a friend