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Customer reviews

Rating 4.2 out of 5 stars with 38479 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 38,478 reviews
  • Rated 5 out of 5 stars

    Real value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has real value. Never tried it before but sorry I haven't with other purchases. Gives great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An honest review by an honest customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership alone has done wonders. It has helped me price match and receive services I wouldn’t have imagined. The geek squad is also helpful in assisting with repairs and the customer service line is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me encanta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo mejor de lo mejor. The Best of the best for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I really like the return possibility and all the benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great nembership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the membership and got a TV, and we have more items that we will purchase in the near future, because of the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made n awhile. Music sounds magical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in the membership bes buy, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the exclusive sales and discounts. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Offered discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offered some good discounts. If you wanted to buy items that included such an offer. Other items I was shopping for we’re not discounted by being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth the value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member prices are wonderful. The geek quad protection is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why am I paying money for this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a better review if it was just about the customer service, but i specifically got this in case anything happened with my daughters new tablet i bought at the same time. Little over 2 weeks later the tablet wont turn on. Everyone tells me its probably a manufacturer defect, but i need to a schedule an appointment with Geek Squad cause blue shirts cant if it works or not. So i schedule an appointment and make time out of my day to come in and have someone in a black shirt take a look at it and tell me the exact same thing, but they dont do repairs in store, so they will.have to send it out and i should have it backnin 2-3 weeks. Ive been keeping track of the status and not only are they not done confirming its a dud,it hasnt even made it to the repair site yet? Its been 20 days. You ask for a review on my membership, and i tell you if this is the kind of treatment you get if you pay for it, i shudder too think what normal customers deal with. Im not confident i will be keeping this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Gage! Thank you for your feedback of your My Best Buy Plus membership. I understand your frustration with your recent tablet purchase. While the product repair itself maybe a manufacturer issue, we strive to provide a positive experience for our customers, regardless of the brand. I'm truly sorry to hear you've had issues and that your experience left you feeling disappointed. For further support, please reach out to us on via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Enjoy lots of savings and perks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is fantastic because it allows you to save lots of money. You can enjoy discounts on anything you purchased 60 days after delivery. I highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership recommendation got to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great experience and I’m really grateful to have spent 50 bucks for this just can’t plan that has already saved me money and giving me some free trials to some different Apple programs, including Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson was great, very knowledgeable. Understood exactly what I needed and wanted, did not pressure or try to upsell me.... Good guy.... I felt he was legitimately honest

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. I get free shipping and access to member deals. Seems too god for $50 a year

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great basic membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals and rewards promotions back. Also really enjoy the 60 days to return or price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships have good perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy TV from Best Buy and you purchase a membership for the year the one good perk about this membership is that if this TV goes down in price lower than what you paid for it you will receive the TV at that price and be given a refund so in my opinion, it’s an excellent choice Cause you have a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to buy this membership! I received $50 Discount on PS5 Pro, whereas discount was not available that time for customers who don't have membership! In addition, I also received $85 in Rewards on my Total purchase. Love It! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best! They connected by tv to my stereo system with no problem and had the patience to answer questions after. Many thanks to Steven and the guys!!!

    I would recommend this to a friend