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Customer reviews

Rating 4.2 out of 5 stars with 38496 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 38,496 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rewards you give and the products you sell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dog ate two remotes and bought 2 more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I suppose when my dog eats another remote and they replace like they said they would I’d give them 10 stars, Sone companies or employees just tell you what you wanna hear. But in the past I have had really good experiences with Best Buy’s membership return policies

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with your dog eating your remote. Damage that is caused by accidental damage isn't normally covered by our Standard Protection plans. You can certainly purchase replacement remotes or to possibly look into a remote holder to keep it away from your dog. You can certainly reach out for additional support to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    I'm not sure yet whether this has any advantages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my computer...just not sure about the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely useful if you plan on making large purchases at Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New member but longtime customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my membership while getting a new washing machine, I used to be an elite member back when you had those and always found Best Buy to have the best products at competitive prices so it’s always been my go to and will continue that in the future. Thank you and have a great day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful membership, I recommend Best Buy Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership a little over a month ago, and I've saved money on almost every product I bought from Best Buy since. Although not every item you purchase will have a discount because of this membership, It's worth the money in my opinion, especially since it gives you a 60 Return Policy instead of the normal 2 weeks without the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a membership when buying TV that helped with delivery. Did not use benefits otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great to buy. Get money back if items you bought go on sale ! Love that deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership for a place you purchase a lot from is nice to have and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is better than I expected. It offers useful benefits and rewards. It paid off for me pretty quickly. I recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal, but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this a great deal for the right person, that person is not me. I don't make use of the savings to validate the expense. We're I much younger, I'd be making full use of all the My Best Buy Plus membership offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my BestBuy Premium membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of Best Buy Premium for several months now, and I can confidently say it's been worth every penny. The exclusive perks and savings offered through this membership are unbeatable. From free shipping on all orders to early access to sales and events, Best Buy Premium has truly enhanced my shopping experience. Additionally, the extended return window and dedicated customer support have provided me with peace of mind whenever I make a purchase. If you're a frequent shopper at Best Buy like myself, investing in a Premium membership is a no-brainer. Highly recommend!

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for being a member and for sharing your feedback with us! We are happy to see that this membership really has been a huge value to you. Please be sure to check out www.bestbuy.com/memberships often to see the latest and greatest offers, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming pros knew what they were talking about. Membership already paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for dummies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets you extended return window and fist year is free. Does it really need a review??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfect. On time. Guys were very nice. I would recommend this membership. Oven went on sale a week later and I saved $480 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best laptop I've ever had, very practical with an incredible speed, the battery has a maximum duration, I recommend it 100%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality are very good although they coupd be louder. Ear bud are kind of like a sponge so they mold really well and dont fall out. Just wish they were louder like i mentioned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get good advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Apple phone from Best Buy and scheduled them to transfer all my information from my old phone over to the new one. It was done professionally and without a hitch. They are always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A frequent Best Buy shoppers must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the upgraded membership as I can use and receive more benefits at not a lot of annual cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. I am confused with the price I am being charged. I think it should be lower.

    I would recommend this to a friend