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Customer reviews

Rating 4.2 out of 5 stars with 38667 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 38,667 reviews
  • Rated 2 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership because I was told it included a price guarantee for 90 days. Later, when I went back to the store to receive a $100.00 credit, I was told the guarantee had expired. I'm very disappointed!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there DavidS, that sounds incredibly frustrating, and we’re really sorry you had such a rough time trying to cancel your plan. We want your membership experience to feel clear and helpful, so if you ever want to double‑check your benefits or explore what each tier includes, you can find everything laid out at https://www.bestbuy.com/memberships. Our social team can also take a closer look at what happened and help smooth things out. Reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Best Buy Employee

    Rated 5 out of 5 stars

    My Best buy plus

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money, gets me deals and price protected, need i say more, buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the recommendation for membership to me and savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for frequent shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop a lot at Best Buy and buy a lot of electronics, this product is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership costs more than I would like but can't compare to the cost I would have been charged for service. I feel the cost was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to use it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership paid for itself within weeks, I got more than the membership fee back with price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I saved money on my new dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get so much value out of my membership. For example, I saved money on delivery costs for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. Love the extended price match window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice membership! I was surprised by the number of rewards I got and having 60 days to return items rather than the standard 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very smoothly. From sales rep Logan assisting us while we whittled down our top picks to the style we actually bought, to the delivery men who were professional and polite throughout the process of removing our old fridge and installing the new one — it was all a great experience. I don’t think I’ve had a smoother delivery experience than this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    memby

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is well worth it for best buy shoppers. The savings are endless

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Also membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the membership was a great deal. I’m able to save so much money and get rewards from Best Buy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely sign up again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have it for long but they always gave me great service. I never had any issues and i loved the perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. All employees were exceptional and will recommend this business to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is a real find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month ago I became a part of Best buy Membership! This membership is a real find! Permanent, discounts, privileges and my peace of mind. I am glad that I joined this team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about getting the membership but it has been pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in hand when you need it most. Being able to return purchase longer is clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the card to anyone and everyone coming to best buy!! It’s a lot better and helpful to use than anything else also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I love it and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean the deals and rewards you get make up for the price of this and then some. If you buy tech even somewhat often, this is well worth it

    I would recommend this to a friend