Customer Ratings & Reviews

Got it during a promo where buying the membership comes with a $50 cert and got another $5 cert a month after. Effectively got extra $5 for buying this!!! Used the $55 certs on preordering a game.

We went to Geek squad for some help and received the best help. The team member was able to fix our computer and find us the best deal because of our best buy membership. It would have costs us close to $300 but instead it was only about$125. He also replaced my TV remote for free because of the best buy membershipwhen he saw me looking for a new one.

We needed a refrigerator and between the day we checked prices online and made it to the store to finalize our selection and order a manufacturer’s sale ended. The store employee recommended we purchase the membership and if it went back on sale in upcoming weeks, we would be able to get the price matching benefit. The next month the product was back on sale and after a 10 minute visit to the store, our membership was more than paid for.

We are very happy with our Best Buy Plus plan. We received great service by the management and the employees who gave us first class service. We highly recommend Best Buy and the Best Buy Plus plan. Thank you everyone. Sincerely, The Edgington Family, Crofton, Md.

I like Best Buy, its wide variety of electronics items and attractive prices makes it a leader in Market.

Membership is a value to use. We purchased several new appliances and the extra savings was great

Membership value feels average to good. The 60-day return is a nice perk, and very occasionally there might be a decent dollar bonus reward for spending on select categories. Most member discounts feel weak but they do occasionally drop a good deal or two that at the least makes up for the membership fee. Overall, if you shop at bestbuy a lot, it's decent.

This membership is a great value and worth keeping.

This membership is great for savings! Love that I was Able to save money on a new dryer!

I spoke with Sandra at 3:28 central on 10/17. Someone find this recording and use it for training. She gave me clear answers and assisted with my request better than any rep I’ve had so far. I was impressed with her help so much I’m giving this purchase a 5 star rating and she’s the ONLY reason why. It’s been a nightmare of poorly trained customer service on every other call.

I doubt that we’ll use it. I’m not sure that we’ll have a need for it.

Membership is high value for money with access to special promos and offers highly recommended

The membership is a good value during the Black Friday window time, however I don't feel like the weekly offers or Flash sales have almost any impact between being a member or not. Also, great additions like LEGO 10% discount should apply to the discount or clearance items.

I got membership and 50% off on O365 purchase. Also I purchased Dell 2K laptop for great Cyber Monday deal..

not sure of the value of this membership, I felt I should have been given a better discount when I purchased my first item. Also, it seems too expensive given the present economy

I benefited from discounts, specials and geek squad.

all the perks that come with this membership to see what options are available

This membership is great. All the deals I can see and special offers is a plus to be able to access

The membership is so worth it to have. You get daily deals and lots of clearance items that are amazingly cheap. The deals that I often see are cheaper than other stores or online.

I had this annual membership for quite a few years. The last 2 years the store I went to had a terrible geek rep. He talked down to you like you were totally beneath you. I had reported this a few times to a manager. The last time he said he look at my cell and he did not. Later he say you held it up and I looked at it while you were holding it. That was the last straw I cancelled my membership after that.