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Customer reviews

Rating 4.2 out of 5 stars with 40565 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 40,572 reviews
  • Rated 5 out of 5 stars

    Love my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I wish I would had it sooner. The Geek squad is awesome, too. I love the discount the membership provides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't receive what we expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told (and it says on our receipt) that we would receive a $200 gift card when getting a credit card and membership. We received only $165.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, John! We know it's important to receive all the benefits you expected when signing up for the My Best Buy Credit Card and membership. If you'd like further support with your situation, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership does the work more time for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership allows for product support for and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy plus has helped me save money even when I didn’t originally get the iPads on sale, I was able to call back when they did go on sale and get money back! It was immensely worth saving money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return a PC due to a black screen. It was a few weeks beyond the normal return date. My membership allowed me almost 90% credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is of great value, I've saved a ton so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps with their return policies and helps to make things way easier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advantageous and practical. A good way to get good benefits for a minimum yearly fee. Really worth it for every purchase you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership plus was well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening my best buy membership was a great way to save money on my technological purchases. Their member only sales and notifications have been very helpful at saving us time and money. Online orders and pickup are so easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of membership pricing and Geek squad coverage is priceless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership deals are nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is good so far. I’ve saved some money on a few products due to the membership pricing. If you’re in the market for multiple products in a given year, it’s worth having the membership to get the membership product prices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to gauge value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to gauge value when I don’t buy new appliances or electronics regularly. I think we got free delivery when we first signed up and we were sold on exclusive deals, but nothing has really stood out to me as a great deal. Forgot we had it over time and then it auto renewed. Would have appreciated some notice before it renewed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Bradley! Thank you for sharing your thoughts on your My Best Buy Plus membership. We understand deeply that a membership should genuinely fit your lifestyle, and we warmly invite you to explore how its many advantages can directly enhance your experience. Discover more at https://www.bestbuy.com/memberships, or please connect with us by phone at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy really is the best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a gaming PC. With the Best Buy Plus Membership, I was able to save more money than it cost to purchase the membership! So, it was like being rewarded with savings and discounts the rest of the year by filling the void in my heart that was left when my wife left me for her manager at Olive Garden with electronics. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to using my membership, as I only purchased it about a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it customer service was great. Glad i had it. Got it on promotion and came in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my membership right on time for the switch 2, was able to get it day one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value , perfect for upgrading thinga around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this membership because of the special pricing on some items and the access to new products. The return policy is also very helpful because I am always forgetting so I appreciate the extra time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a value and essential for old folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who cam to my house where simply amazing!! They not only did a great job with the installation of my new TV’s sound bar Alexa etc.. they took the time to make sure I understood and felt comfortable with using the equipment I was wowed!! And will call again!

    I would recommend this to a friend