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Customer reviews

Rating 4.2 out of 5 stars with 38764 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 38,764 reviews
  • Rated 4 out of 5 stars

    Best Value for Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to down grade my membership due to budgeting to go back to school but I believe just having any type of subscription is helpful when your always using your computer you are subjecting yourself to ware and tear on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy gift card is a fantastic and versatile gift. It’s easy to use both online and in-store, giving the recipient the freedom to choose what they want. The process is quick, and delivery is prompt. Perfect for anyone who loves electronics or gadgets—highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rewards are Only Temperary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this membership when I purchased a tablet. Gave me more time to get to know the tablet and a slightly better price. Additional purchases receive discount coupons. It takes about two weeks to receive the coupons and they expire quickly. I tried to use a $25 coupon the day after it expired. Sorry, I lose. Is it really a "reward program" if you don't have time to use it? I don't plan to renew.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Wilderness! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    It's a marketing scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a very good value. I really didn't save anything from their supposed discount. The extended return is the only thing I like about it but it's kind of stupid I'm paying for the right to return something.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus allows you to have a longer return and exchange period then the standard 15 day Return and Exchange Promise. I can understand that this may not seem like a benefit until you need it. You can certainly look for further benefits or membership options available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or you can reach out to us on any of our Social Media Profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love any Apple products. Especially this IPad. My other IPad ran out of storage so this time I got more on this one. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I haven’t had to use the Geek Squad service but I’m glad it’s available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but positive experience and the Geek Squad is great. So happy I made this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process to buy appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to your employee Josh in Downey for recommending the membership, great rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the membership so far. I was able to receive a refund towards a recent purchase because it went on sale within 90 days after purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might be worth the extra cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an early adopter so I don't constantly update electronics in my home. There aren't too many items that are priced below what other sale prices are at so I've only made back about half of the membership fee in a couple months. Might be worth the cost if there is something specific that you need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deals for members of your looking for something that BB carries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate the great service. The techs as well as associates always answer all questions clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael W knowledge of refrigerators was so helpful. Additionally the price match saved us hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership Makes Life Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total Membership has been very beneficial. Living in the country and having Geek Sqaud assistance resolving computer issues on my computer home screen means everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perks, Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Fast shipping, exclusive deals, and extended returns make this membership totally worth it. If you shop at Best Buy often, it’s a no-brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have had this membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer drawer rail8ng system failed. It was repaired. Then the drawer failed again. We're hoping the 2nd fix works. Repairman was friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I still haven't used all of the credits that I received from purchasing my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Sony TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very thorough and careful. They explained as they set-up the two TVs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Membership for Frequent Shoppers

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership has been a game-changer for me. The free shipping alone has saved me both time and money, making it incredibly convenient. I also appreciate the extended return periods, which have provided me with peace of mind when making purchases. The exclusive discounts and special offers have made my shopping experiences even more enjoyable. Overall, this membership has added tremendous value to my Best Buy shopping, and I highly recommend it to anyone looking to enhance their shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed more than 15 days to make a decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to have additional time to examine an electronic device such as a Laptop which is an investment. The regular 15 days is not enough time to make a decision of the device so I added this membership and I'm glad I did because I didn't open the box and turned it on until close to 30 days.

    I would recommend this to a friend