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Customer reviews

Rating 4.2 out of 5 stars with 40563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 40,565 reviews
  • Rated 5 out of 5 stars

    Roku free tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good was easy to set up,I'm very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service if you use it. If you need tech support you have unlimited access to the geek squad. There are some special pricing on items as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, havin’ my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Great offers and benefits. I plan to upgrade to the higher tier when I upgrade my iPhone this next time. I’m also going to start buying my phones through Best Buy now instead of AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to store for all of my electronic needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for many years, and have purchased computers, laptops, televisions, and even an electric toothbrush, and have been treated, always, professionally and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has an amazing value. I love the perks it offers and for just the price it is a year… it’s a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Columbus Indiana bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best store in the state- they are pretty cool and knowledgeable- while some salespeople may need a little more experience in customer service, but for the experience is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership is Pretty Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yearly membership is just $49.99. For this you get free standard and 2-day shipping, exclusive member pricing on thousands of items, exclusive access to sales, events and products, plus extended 60-day return window on most products which is what sold me on getting this! It does auto-renews but you can always cancel it by going into your Best Buy account and manually cancel it. I recommend this if only for the 60-day return window which I have already mentioned!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allow retroactive returns, looking forward to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An employee recommended this to me. Made sense to get it as I just missed the return window on an open-box item. Apparently the return window on open-box is only 15 days. This membership extended it to 60 days, and was retroactive as it was 30 days since I purchased a used controller which turned out to be defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have around the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! They did a price match on a tv and sound bar I purchased and I got close to $500 back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy membership is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to acquire the membership in bestbuy, the associates explained to me the benefits such as promotions, discounts, and rewards. They only asked me for minimal data and I quickly had my membership. I'm happy to be part of the bestbuy family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my wife love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best, gives you great discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing the Movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good when you sold DVD/Blu Ray movies and could get a discount with the membership. I used to go there almost weekly to buy new movies (you can look at my purchase history). I bought a laptop and TV there last year. Unless one of them breaks, there is no reason to go back to Best Buy for a couple of years. I'll cancel the plus membership in a couple of months when it expires and possibly renew it when I need a new TV or laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Red carpet status.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is totally worth it. I really like the protection you get on all the stuff you buy and there’s actually a lot of good benefits to having your Best Buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money. I just bought my first laptop and best buy made it very simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has its perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me big time. I had a tv malfunction due to a manufacturing error and was outside the 14 day standard return policy. Due to the 60 extended window with the plus i was able to exchange the 77inch tv for a new one very easily great safty net in this day and age of less reliable tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is very good thing that can benefit every one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save over 800 dollar on a refrigerator. Was able to get a better because of the saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, convenient and a ton better value than Apple care

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator by Kitchen aid and Whirpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Kitchen aid refrigerator had factory defect, they change it to Whirpool upon delivery another damage happened and returned again. I am very unhappy about this products. I will not recomend to my friends and family...Very much disappointed.!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Millie! I can definitely understand the desire to have a smooth refrigerator delivery process as a member. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very Happy with my Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop from Best Buy and couldn’t be happier with my experience. Being part of the membership program saved me money on my purchase. Another huge benefit was the access to extended warranties and tech support, which gave me extra peace of mind knowing that my device is covered. Highly recommended!"

    I would recommend this to a friend