Customer Ratings & Reviews

One of my recent best purchases, gives me all the flexibility required being a student. Thank you BestBuy

I love my membership!!! I was grateful that Nick told me about it and set it up.

I really like that staff are so friendly and you can pick stuff up at the store.

Best Buy's Total Tech Support membership offers fantastic benefits for tech enthusiasts. With 24/7 support, free Geek Squad services, and exclusive member pricing, it's a great value. However, the membership fee may not be worthwhile for everyone, especially if you don't frequently purchase tech products or need tech support. Consider your tech needs and usage before deciding if the membership is right for you.

we got agreat price on this purchase sales man was extremely helpful

This is the best subscription I've been able to make this year. Good discounts and opportunities

Love the savings, Early discounts, available cash savings that accumulates and use on purchases. Took a chance and haven't regret it. Customer for life.

I am really enjoying the benefits of my Plus membership including enhanced return policies that make purchasing items less stressful since I know I can return them if they are not like what I expected.

Nice to have, just wish it was a little more affordable.

I am very satisfied until now with some experiences I had

Overall saved me money in my purchase. I would recommend it to others

I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

The extended return window with My Best Buy Plus is such a lifesaver! It gives me extra time to test out products and decide if they’re right for me without feeling rushed. Whether it’s a big purchase like a TV or just some accessories, the flexibility is worth every penny of the membership!

I was not notified about my yearly subscription and they just charged my credit card with no warning now im stuck with a bill I can’t pay if I was notified about it before I would have cancelled it I also didn’t use the subscription for nothing I didn’t even know I had it

Was a gift to me. I like the discounts. I don't like the annual fee. Used to be free to rack up points for certificates. Now this crap.

I applied for a Best Buy Plus membership months ago. I am so happy with my membership upgrade because I was able to get a price adjustment on a reduced item purchased past the 30 day return period. Thanks to my Best Buy Plus membership, I saved over $300.00.

Membership is a great deal. II love electronics. I plan on using this for the term of the membership.

first time to try it and hopefully it can work well

I spent $50 on the membership, according to the BestBuy website I saved $50.50 over the course of a year. I spent well over $10k purchasing equipment for a cruise line. $50 in savings in over $10k in purchases really isn't that great. Being realistic, this membership feels like a method of subsidizing keeping stores open. Which is fine, I don't mind that. I'd rather pay. $50/year to help keep BestBuy open and accessible vs have them close since they have no real competition. But offering it as a platform to save really isn't that accurate. It's just a money grab.

I have saved money by having this membership. Actually pays for itself.