Customer Ratings & Reviews

Good benefits. Free returns and allows additional time of up to 60 days for returns. Also reduced pricing on some items.

Membership gave me disPurchasing the membership was an incredible experience. Not only did I gain access to exclusive content, but it also generated significant discounts on future purchases. The process was simple and the customer service was exceptional. I highly recommend the membership to everyone; it's really worth it for the benefits it offers. counts.

I recently got a Best Buy membership card, and it has been a great experience so far. Using this card, I’ve received some really good discounts on my purchases, which helped me save money on electronics and accessories. The process of using the card is easy and convenient, and I appreciate the extra benefits it offers. Overall, I’m very satisfied with my membership and would definitely recommend it to others.

It’s really great I always get good discounts and everyone is super nice there I’m happy to have this membership

Wonderful service from Best Buy team members and I am prefer this to everyone they also give great discounts

I signed up for the membership and it has already paid for itself. The exclusive savings are great, but what I really value is the extended return window and the free shipping. It just gives me extra peace of mind when shopping. Best Buy’s service has always been reliable, and this membership makes the experience even better. Highly recommended!

It’s been about a month since I and my wife made a great decision on purchasing GE profile 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock with the 7.8 Cu samrt dryer with steam and I have to say we have zero regrets. We really love the venting feature, which helps to sanitize and clean anything

One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.

I've been a member for several months, and it has significantly enhanced my shopping experience. One of the standout features is the extended 60-day return window on most products, providing ample time to evaluate purchases and make confident decisions. WHAT I LOVE THE MOST IS ! the early access to sales and product launches has allowed me to secure high-demand items before they sell out. The combination of these perks makes the membership an excellent investment for anyone who shops at Best Buy regularly. I highly recommend this membership to those looking to maximize value and enjoy a seamless shopping experience.

This gave us 6 months of SiriusXM and with all the traveling we’re doing it’s great!

I waited to purchase this level of membership for a while since I used Best Buy for all my tech but I did not get new things very often. I’m my current situation, I decided it was worth it simply for the 2 years of protection on the vast amounts of tech I’ve purchased in the last 10 or so months. I don’t have to worry about anything now and will always have support.

Definitely worth it! I love the price match option and perks that come along with the membership

I’ve been overall satisfied with my tv, the customer service and support is off the chain’s outstanding! I had what I thought was an air bubble on my tv .. the awesome assistant came over and cleaned what I thought was the air bubble , which turned out to be just dirty. We both left happy and satisfied and both learned something that day

The membership is worth it if you shop at Best Buy a lot like myself. The little perks (60 day return) adds a huge peace of mind to purchases, and the member exclusives are great.

I have definitely enjoyed the membership so far. I like getting notifications about drops on products early. The customer service is good. The only thing that I have noticed with it that I don’t believe is true and the reason I got the membership, is that you jump to the front of the line when you are a member. I was told that you get that perk with the membership from the customer service agent I talked to.

Associates explained everything to me. Benefits pay off. I’ve already found deals that I got to take advantage of after my purchase. I think it’s worth it.

I'm still undecided on this yearly membership. I'm disappointed in the guy I got the phone from though since he was more concerned about selling this membership and totally forgot to offer me the insurance on the phone and that is more important.

This year I’ve enjoyed the My Best Buy plus membership. I did enjoy the free shipping, and the occasional members discounts that interested me; however, more then once these same items became on sale one or two weeks after the members exclusive sale which can be price matched, and I have done so more then once. One of the greatest benefit is the extended return window, but that also has its issues. If you are past the “normal” window the app will not let you begin the return you have to go in the store at which point they can and will help you. The only time that I need this feature the staff acknowledged how it could be misleading using the app, as it does not differentiate members and non members for returns.

The membership is great and like that I can get a refund if the phone I bought drops in price within the year.

The value of this membership is yet to be determined.