Customer Ratings & Reviews

I recently purchased the My Best Buy Plus membership ($49.99/year) and found it well worth it for frequent Best Buy shoppers like me. The free 2-day shipping is fantastic for small items like accessories, and the exclusive deals more than offset the cost—I even scored a $100 gift card on a purchase! The 60-day return window adds peace of mind for big-ticket items. However, some deals feel underwhelming, and I’ve seen mixed reviews about return issues. Overall, I think it’s a great value for convenience and savings if you shop at Best Buy several times a year.

So worth it if your ship here often it helps alot greatly and saves a bunch of money through the year and easy better deals

I recently purchased a laptop from Best Buy, and unfortunately, it turned out to have a small issue right out-of-the-box. I was expecting a bit of a hassle, but the team at Best Buy completely changed my outlook. They went above and beyond to make things right - helping me troubleshoot the issue, offering quick solutions, and making sure I left completely satisfied. Their customer service was outstanding from start to finish - Friendly Comm Professional Comm And generally committed to helping. It's rare these days to find a business that truly stands behind their products and treats customers with care. I'll definitely be coming back for future electronic purchases. Lake Jackson, Tx

This is one of those things that’s a no brainer. It gives you a longer return window in the off chance of product failue and it saves major money. It paid for itself 2 times over in my first purchase

The Best Buy Plus membership has been well worth it. Free shipping, extended return windows, and member-only pricing make shopping much more convenient and cost-effective. I’ve already saved money through exclusive deals and faster delivery. It’s especially useful for tech purchases and upgrades, and the perks add up quickly if you shop at Best Buy regularly. If you buy electronics more than once or twice a year, the Plus membership easily pays for itself.

Immediately helped and easily accessible quality of service is top notch service team

Simple membership with best buy that provides a great return window no questions asked and great dealsSimple membership with best buy that provides a great return window no questions asked and great deals

With this membership, enjoy the convenience of shopping without worry: if a product doesn't work out, simply return it—it's that easy.

My Best Buy Plus has been a great value for me. The member pricing alone has saved me money on several purchases, and the free shipping makes ordering a lot easier. I especially like having access to extended return windows and protection plan savings — it gives me peace of mind when buying electronics. The benefits are straightforward and actually useful, not just extra features you never touch. The membership has already paid for itself with the discounts and convenience. Overall, it makes shopping at Best Buy smoother, cheaper, and more reliable.

60 day return window is just absurd for being able to return ANYTHING. Especially with tech products which universally have almost non existent return windows.

Good notifications. Discounts and possibilities for money back for already purchased items.

Very pleased with this! We live in a rural area approx 2 hr drive from any Best Buy Store. Our TV was starting to go & we were in Erie mid Oct & decided to shop for one. We were going to decide what we wanted & wait til Black Friday to order so we could save a few$'s. Salesman told us about paying $50 for this membership & we could get price matched if items went on sale during the next 60 days! Both the TV & soundbar dropped in price & we actually did get the difference in price applied to our account! No gimmicks - no hard time trying to do this. IMPRESSIVE!!! Paid for itself + $300!

This offers a great value for future purchases and special deals. Easy to sign up and to cancel, if you wish.

This mid grade tier is perfect. I've helped clients purchase great items. The unique discounts and extended return times are great when you run into issues down the line that may not show up for several days past most places that offer 7 days.

It is a good option if you are going to buy more than one product in a year.

Bought this model because it is so spacious. Love that you have ice make in door. Easy to remove and store ice in freezer drawer below.

Excellent product! Customer service was wonderful and the delivery/installation team were exceptional!

I was trying to find a TV for the bedroom and purchased a couple sub $200 TVs and end returning them both. After some research. I came across the LG B5 Series TV and that was it! What a fantastic display. Nice and bright. When the time comes to replace my 75" Samsung, it will with a LG.

Your review* The My Best Buy Plus membership has completely changed how I approach buying and protecting my technology. The upfront member pricing is fantastic, and I've quickly saved more than the cost of the membership on just a few purchases. The benefits go far beyond discounts, though. Having access to unlimited Geek Squad support is an absolute game-changer. Coupled with the better pricing on protection plans and quick service options, this membership provides incredible peace of mind. It's a genuine safety net and a real value for anyone who relies heavily on their electronics. Highly recommended!

lol, my fault but the manager told me those with memberships get access to Pokemon invites, and I have yet to get invited to buy one, yet people I know that don’t have the membership got invited.