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Customer reviews

Rating 4.2 out of 5 stars with 40495 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 40,508 reviews
  • Rated 3 out of 5 stars

    Worth the savings, but not the aggravation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have saved $200 in first month by claiming lower price when on sale . However, am bombarded with emails several times a day which is wuite annoying

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We're happy to hear you've been enjoying the discounts available as a My Best Buy Plus™ member. In addition to exclusive member pricing and access to sales, events, and products, you also receive free 2-day shipping, an extended return window on most products, and more with an active membership! We encourage you to visit https://www.bestbuy.com/memberships for more information, especially as the holidays near. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worth it if you buy much or high dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has it's perks. Best part is return window and honoring lower prices for longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the Best Buy-diehard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great because it allows for longer product testing through extending the return period. Plus there are other discounts that come with it periodically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place in Prescott to shop for appliances and acquire computer service. Service by sraff is EXCELLENT+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired Technical Instructor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the perks of this membership! Worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working very smoothly and fully protected without any problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the discounts are good but customer service lacks intelligence. i needed help with attempting to print something they sent me in the app - i can't print from my phone - i asked them to email it to me so that i can open on a computer or put in the us mail and they said that they couldn't

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently used the price matching benefit and saved almost $100. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service: Zack and Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack (and Josh) assisted me greatly and with tremendous patience in helping me to resolve my issue with the new Best Buy credit card purchases and the rewards through my membership on new purchases. I had to visit several times to resolve the matter and they went above and beyond to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I create membership we like best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love bst buy and mostly I purchased from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The true value of Bestbuy membership is definitely worth $50. The feature Free return up to 60 days allows me to explore different options and find the best one I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership saved me a little when the unit went on sale, but I did not get the fullyprice of the membership back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with very friendly people. Never a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great price for the perks. I originally got it because of my sons oculus and when it stopped working they would have replaced it but they were out of stocks. I was refunded my full amount paid even months after. It’s definitely a must have when you electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overseas phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a situation where my step daughter needed a phone unlocked and internationally compatible, more than few choices. Found one that she liked, sales person was very knowledgeable on which would work overseas. Overall it was a pleasant experience and I would go there again for my technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate your selection and pricing. Also, your staff and service individuals are always friendly and knowledgeable. Your membership provides for easy purchases, returns and warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership is a great beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer I purchased full-filled my needs and expectations. The dimensions and options are perfect for my laundry area. The customer service and knowledgeable salesperson made purchasing large appliances “quick and easy”!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like insurance. Nice if you need it. But i haven't needed it for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just started this membership and hope to utilize it effectively and reap all the benefits it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value the My Best Buy Plus membership because it gives me good deals on the products that I love. It keeps me coming back to Best Buy as a customer whenever I need new tech.

    I would recommend this to a friend