Customer Ratings & Reviews

I'm still undecided on this yearly membership. I'm disappointed in the guy I got the phone from though since he was more concerned about selling this membership and totally forgot to offer me the insurance on the phone and that is more important.

The membership is great and like that I can get a refund if the phone I bought drops in price within the year.

This membership was one of the best investments ive made. Just for extended returns

The value of this membership is yet to be determined.

The app is great to manage everything. It even has a feature to alert you when your prior purchases go on sale so you can see if it’s now lower than what you paid so you can get a refund for the difference!

I’ve been a Best Buy Plus member for almost a year now, and I can confidently say it’s one of the best retail memberships I’ve signed up for. The free 2-day shipping is a game changer, especially when I need tech fast. I also love the exclusive member deals. I’ve already saved more than the membership cost on just a couple of purchases. What really stands out is the extended return window. It gives me peace of mind, especially when buying big-ticket items like laptops and TVs. The customer service has also been excellent. They actually prioritize Plus members, and I’ve noticed faster and more helpful responses. If you shop at Best Buy even a few times a year, this membership pays for itself quickly. Highly recommended for anyone who loves tech and values convenience.

I have to go to a best buy out of my area in Compton to get more stocked items, but that's fine i always get what I'm looking for there.

This membership is a great value. I frequently get best deals notifications, and is able to grab them.

Thanks for the membership. I needed it today to have one of the Geek Squad check out my recently purchased laptop. It was so helpful to discuss some of the features and perhaps some of the possible issues with the laptop.

This membership does extend the warrenties on the items I buy. Not to bad for a year. I would recommend this.

Súper buena esta membresía ,se la recomiendo a todos ,,muy complacida con las compras y el servicio excelente

Bought a HP Slim Desktop on 12/14/25. Was not told it was a "refurbished" unit. When asked about getting a bigger hard drive, the salesman went up front and got one. He was polite and efficient, but evidently he sold us the wrong drive. He brought up a SATA instead of SSD M.2. I had to research and order my SSD M.2 online and purchase another drive.

The value of the membership is worth the approximately $50 and you get more than that in rewards back if you spend enough.

It is very beneficial that products purchased have the warranty bolstered as a member. I am more confident with my purchases knowing that I can seek help when it is needed.

Having this membership is good if you buy a lot from Best Buy, but my spending habits have shifted, and it's not making as much sense to keep my membership anymore.

I recently had the pleasure of joining the Best Buy Plus Program, and I must say, it has completely transformed my tech shopping experience. This exclusive membership has proven to be an absolute game-changer, offering a plethora of benefits that go above and beyond any other loyalty program I've encountered. First and foremost, the Best Buy Plus Program provides its members with an unparalleled level of convenience. With free shipping on all online orders, I no longer have to worry about additional costs eating into my budget. Whether I'm purchasing a small accessory or a large appliance, the peace of mind that comes with knowing my items will be delivered to my doorstep without any extra charges is truly priceless. Moreover, the program's extended return policy has saved me from countless headaches. As a tech enthusiast, I often find myself torn between different products, unsure of which one will truly meet my needs. Thanks to the Best Buy Plus Program, I can now take my time to thoroughly test and evaluate my purchases, knowing that I have a generous 45-day window to return or exchange them hassle-free. This flexibility has allowed me to make more confident decisions and explore new gadgets without fear of buyer's remorse. One of the standout features of the Best Buy Plus Program is the access to exclusive member-only deals and discounts. From limited-time promotions to special pricing on popular products, being a member has undoubtedly helped me save a significant amount of money. The program's personalized recommendations based on my preferences and past purchases have also been incredibly helpful in discovering new tech gems that I might have otherwise overlooked. Another aspect that sets the Best Buy Plus Program apart is the exceptional customer service it offers. As a member, I have access to dedicated support agents who are always ready to assist me with any inquiries or concerns I may have. Whether it's troubleshooting a technical issue or seeking advice on the latest gadgets, their expertise and prompt assistance have consistently exceeded my expectations. Lastly, the Best Buy Plus Program rewards its members with points for every purchase made, which can be redeemed for future discounts or even free products. This loyalty aspect adds an extra layer of value to the program, making it even more enticing for tech enthusiasts like myself. In conclusion, the Best Buy Plus Program is an absolute must-have for anyone passionate about technology. Its unbeatable convenience, extended return policy, exclusive deals, exceptional customer service, and rewarding loyalty system make it a game-changer in the world of tech shopping.

I recently became a My Best Buy Plus member, and the perks and benefits have truly enhanced my overall shopping experience. This membership is a game-changer for anyone who frequents Best Buy, and here's why: Exclusive Discounts and Offers: One of the standout features of the Plus membership is the access to exclusive discounts and offers. As a member, I regularly receive special deals on a wide range of products, including electronics, appliances, and accessories. These exclusive savings have not only helped me make more informed purchasing decisions but have also saved me a significant amount of money. Free Shipping and Same-Day Delivery: The convenience of free shipping on most orders is a major plus. Knowing that I won't incur extra charges for shipping encourages me to shop with ease, and the same-day delivery option in eligible areas is a game-changer when I need a product urgently. It's a level of service that goes above and beyond standard expectations. Extended Return Window: The extended return window provided by the Plus membership is a valuable feature. It gives me peace of mind knowing that if I change my mind about a purchase, I have additional time to return it hassle-free. This flexibility adds a layer of convenience that regular customers don't enjoy. Dedicated Member Support: The customer support for My Best Buy Plus members is exemplary. The dedicated support team is knowledgeable, prompt, and goes the extra mile to assist with any queries or concerns. This level of personalized service is a testament to Best Buy's commitment to customer satisfaction. Points on Every Purchase: Earning points on every purchase is a nice touch. These points quickly accumulate and can be redeemed for even more savings on future purchases. It's a rewarding system that incentivizes loyalty and adds value to each transaction. Exclusive Events and Early Access: Being a Plus member grants me access to exclusive events and early access to sales. This gives me the opportunity to snag the latest products before they sell out and take advantage of limited-time promotions, further enhancing the value of my membership. In conclusion, My Best Buy Plus membership has proven to be a worthwhile investment for me. The combination of exclusive discounts, free shipping, extended returns, and dedicated support makes it a must-have for anyone who frequently shops at Best Buy. The membership has not only elevated my shopping experience but has also added significant value to each purchase. I highly recommend it to anyone looking to take their Best Buy experience to the next level.

If your technology needs are continuous, the Plus Service offers clear benefits. Enroll today to access better deals and added value.

I like Best Buy Derek was an outstanding sales person. He helped us find a laptop that suited our needs. He was honest and customer oriented which we appreciated

As a dedicated tech enthusiast and frequent shopper at Best Buy, I decided to invest in the Best Buy Yearly Membership. After a year of using the membership, I can confidently say that it has been a worthwhile decision for several reasons. Here's my review of the Best Buy Yearly Membership: Benefits and Savings: The Best Buy Yearly Membership comes with a host of benefits that have translated into significant savings for me. One of the standout features is the free shipping on most orders, which has saved me a substantial amount on delivery fees throughout the year. Additionally, members receive exclusive discounts and early access to sales events, which have allowed me to grab some great deals on tech products. Extended Return Policy: The extended return policy is a valuable perk of the membership. As a member, I enjoy an additional 30 days to return or exchange products, which gives me peace of mind when making larger purchases or trying out new gadgets. This policy has come in handy on a few occasions when I needed more time to evaluate a product before deciding to keep it. Dedicated Customer Support: The Best Buy Yearly Membership provides access to dedicated customer support, which has been consistently helpful and efficient. Whenever I have had questions or issues with my orders, the customer support team has been quick to assist and resolve any concerns. This level of service adds to the overall positive experience as a member. Member-Only Events: Throughout the year, Best Buy hosts exclusive member-only events, offering special deals and product demonstrations. Attending these events has been enjoyable and informative, as I get to see the latest tech innovations up close and take advantage of exclusive offers. Tech Support and Geek Squad Benefits: As a tech-savvy individual, I rarely require technical assistance, but it's reassuring to know that the Best Buy Yearly Membership includes access to Geek Squad tech support for more complex issues. Additionally, members receive discounts on Geek Squad services, which can be beneficial for those who might need professional help with installations or repairs. Cost and Value: The cost of the Best Buy Yearly Membership is reasonable, especially considering the array of benefits it offers. With the savings on shipping, exclusive discounts, extended return policy, and dedicated customer support, the membership quickly pays for itself, making it a great investment for frequent Best Buy shoppers. Limitations: The primary limitation of the Best Buy Yearly Membership is that its value largely depends on how often you shop at Best Buy and your willingness to take advantage of the benefits it offers. If you only make occasional purchases or don't often shop for tech products, the membership might not be as beneficial for you. Conclusion: For tech enthusiasts and regular shoppers at Best Buy, the Best Buy Yearly Membership is a fantastic option that provides a plethora of benefits and savings. The combination of free shipping, extended return policy, exclusive discounts, and dedicated customer support makes the membership a valuable addition to the shopping experience. If you find yourself frequently purchasing tech products or appliances from Best Buy, the Best Buy Yearly Membership is undoubtedly worth considering for the added convenience, savings, and member-exclusive perks.