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Customer reviews

Rating 4.2 out of 5 stars with 38917 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 38,917 reviews
  • Rated 5 out of 5 stars

    My Best Buy Plus well worh the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus yearly membership is a great value for frequent shoppers. It offers exclusive perks like free shipping, member-only discounts, and early access to sales. If you’re a regular Best Buy customer, this membership can help you save money while enjoying extra benefits all year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. It offers discounts and deals that make shopping easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself - very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $50/yr - it's worth it. I let it expire, and 1 month later there was a promo for free $50 gift card for spending $250 at Best Buy. I mean, when they do stuff like that it more than pays for itself. Much more worth it than Amazon Prime for me at least.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Benefits Lost Immediately After Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers great deals, but there's no option to disable auto-renewal. When I canceled mine, I immediately lost all benefits—even though I still had 1.5 months remaining. I didn’t receive a prorated refund, and the perks were cut off right away. I contacted customer service, but they told me there was nothing they could do. With most memberships, you can continue using the benefits until the end of your current term after canceling, since you've already paid for it. Unfortunately, that wasn’t the case here.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership benefits are available while the membership is active. Early cancellation of the membership can provide a prorated refund depending on the time remaining for the membership at the time. I can understand that Auto-Renewal can be an inconvenience with this membership and you can certainly cancel up to the day it is intended to Auto-Renew to take advantage of your membership deals. Please reach out to us for any further concerns or questions on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Convenience and availability of service is a major

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase primarily for convenience when tech services are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that sold me, my entertainment system was fantastic. He knew about Sony products and was extremely friendly and had all the information I needed to buy the products with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and true benefit of membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services from sales to post sales services are excellent. I called them multiple times to reschedule my installation appointment which they did wothout any hassle. A post sale device what matter for me and for anyone I believe. The membership is worth for sure. No doubt on it. So I would recommend Bestbuy 100% to all my near and dear over any other store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the membership, you only get 30 days to return the item, but with the membership, I was able to return an item after my 30 days. It was nice. Also, there a great deals with the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use my membership as often as I should but right now I’m using it for price check in my laptop and I get great deals on a lot of things. If you have expensive electronics and use them often, get the membership it’s really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my LG G4 TV and installed on my wall expertly. They were friendly and did a superior job setting it up, explaining everything about it and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going with the membership the washer I porches still working pretty good plus I still have the guarantee from manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Bought an open box item but it didn’t work. They took it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ was knowledgeable and easy to work with. Whatever you are paying him, it is not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Discount Opportunities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate helped me get the Product configuration I needed—a 2 pack of Brother Ink Refills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for initial benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really beneficial when I got it! I got massive discounts on initial signup. Just hard to keep with with it as far as its benefits. I don’t want to pay for another subscription that I’m not fully aware of it’s purpose

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Scott! Thank you for your review of your My Best Buy Plus membership. We completely understand that everyone looks for something unique in a membership. We're genuinely excited about the significant value My Best Buy Plus offers and would love to personally discuss how it can best serve your needs. You can find all the information at https://www.bestbuy.com/memberships, or feel free to call us at (888) BEST-BUY or (888) 237-8289. Thanks again! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    All kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas at appliance department is great World of knowledge on of every question we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, friendly you can find more product easy to shove online. Great workers managers are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership really is no hassle and all rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great prices to members. Worth it. Price match is great too but not sure if you need a membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the My Best Buy Plus membership. I wasn't clear on what the advantages were, or what offers were available.

    No, I would not recommend this to a friend