Customer Ratings & Reviews

Things are not made like they used to be so I really like my protection plan. If the items I buy do not hold up, Best Buy will fix it for me. They automatically add my warranties when I make a purchase so that I don't have to locate them and they answer any questions I have. I even earn discounts on future purchases when I buy the items I want.

To be honest, my Best Buy Plus membership paid for itself. I bought a laptop for about $1,600, and because of the membership I was able to price-match it for $500 less. One of the biggest perks is the 60-day price-match window instead of the standard 15 days. Just with that one price match, the membership more than covered its cost.

I love my experience with Best Buy plus being able to get your stuff in a two day span or if anything happens with your PC you can go back and get it fixed for free. The fact that most of the stuff in the store is half off depending on what you buy and there’s literally a geek squad where you can go and take a PC and they could put in the parts for you. It’s amazing.

I was having trouble getting an online order completed so I went to the store to complete my order. I received excellent help from the leadership team as they reached out to banking company to correct their internal issues. Total process took about 20 minutes to fix but the leadership team member knew what to do, who to call with the banking company and helped to complete my online order which I received at my home address in less than a week.

Best Buy membership offers you more savings and discounts and is really convenient if you buy from this store often. if the price drops after your final purchase, you can go back in the store and get your money back from the difference when you paid. absolutely satisfied!

I have been pleased with everything i buy Wonderful People that wait on your service and politely and spend time with u on your purchase and I found out they get no perks or anything commissions on sales Just there pay they deserve something fir sales they do to make the company money on sales

Membership benefits are great if you frequently shop at the store. The added benefit of extended return period is a plus.

60 days return and I was able to price match previous purchases within 60 days. Got over thousands in price match returns.

Great case for my wife’s Apple iPhone she said that was the best thing she ever had

I had this a year ago but got it again due to how expensive a console is. It saved me a good chunk of money!

If you’re considering a Best Buy membership, here’s a breakdown of its pros and cons based on my experience: Pros 1. Exclusive Discounts: Members often get access to exclusive deals and early sale access during events like Black Friday or holiday seasons, which can save a significant amount on big-ticket items. 2. Extended Return Policy: Memberships like TotalTech or My Best Buy Plus offer extended return and exchange windows, making it easier to return products without rushing. 3. Free Shipping: Many memberships include free standard shipping on eligible items, which adds up, especially for frequent shoppers. 4. Technical Support: TotalTech members benefit from 24/7 Geek Squad support, which is great for troubleshooting and setting up new gadgets. 5. Price Match Guarantee: Members can often take advantage of price match guarantees, ensuring they get the best price on purchases. Cons 1. High Cost for TotalTech: The TotalTech membership costs $199.99/year, which might not be worthwhile for casual shoppers who don’t need frequent tech support or services. 2. **Limited Benefits for Basic Memberships

Definitely worth it.. keep your purchases safe! Would highly recommend if purchasing something pricey

I've been using the My Best Buy Plus™ membership for a few months now, and it's definitely been worth it. The biggest benefit for me is the free 2-day shipping, which has saved me a lot of time and money on electronics and accessories. I also like the exclusive member deals — I’ve already scored a few great discounts that more than paid for the membership itself. Another plus is the extended return window, which gives me peace of mind when making larger purchases. It’s a nice perk that sets it apart from standard retail memberships. If you shop at Best Buy regularly or like to stay on top of tech deals, this membership makes a lot of sense. It’s not overloaded with fluff — just solid benefits that actually add value.

I’ve been really happy with my My Best Buy Plus™ membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few big purchases. I also like the extended return window—it gives me peace of mind when buying electronics. The yearly fee is reasonable considering all the benefits, and I’ve found it especially useful during sales events and for getting early access to deals. If you shop at Best Buy even a few times a year, the membership pays for itself quickly.

I like getting protection plans on every purchase.

I had an excellent experience with my issue at Best Buy in customer service. The staff was very attentive and courteous.

Got a rebate on my new MacBook Pro after purchase through a price check. Worth the purchase :)

I haven't had a Plus membership for long (not quite a month as I type this), but this thing's already paid for itself in my book (note I got the cheaper plan of the two available, since I don't particularly need the extra perks of the pricier one at this time). From saving 12 or so bucks on a screen protector for a family member's phone to earning a decent little cash reward when I bought a couple videogames I'd already been planning to get, it honestly doesn't take much to get your money's worth with this plan (so long as you happen to shop here from time to time, of course). Bit of a drag I can't keep my aforementioned "cash reward" for long before it expires, though I already had plans on how to utilize it before its expiration, so your milage may vary on earned rewards like that. If you're on the fence on whether to give this plan a try for yourself, take a look at various, random things you may have your eye on. Doesn't matter if it's a new TV or perhaps a videogame for the ol' Xbox, there's plenty of odd things members get deals on. If a handful of things you want are notably cheaper with a Plus plan, go for it- you can even find batteries or computer cables marked-down a decent amount with this (there really is no shortage of stuff to save on). All in all, if you're ok doing a little additional research on items you want or need (to check if, say, that PlayStation game you want or a particular PC mouse might be on sale), a membership is an easy recommendation for those who shop at Best Buy even at least a few times a year.

Just used my Best Buy Plus membership for a price adjustment on my DJI Osmo, and wow… totally worth it. The process was super smooth, and the savings alone made the membership pay for itself. Add in the extended return windows and extra perks, and I’m definitely keeping this membership around. Highly recommend

I'm enjoying to have done this membership. The price protection really works and I could receive back when price dropped.