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Customer reviews

Rating 4.2 out of 5 stars with 40381 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 40,381 reviews
  • Rated 4 out of 5 stars

    Good if you buy a lot at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally didnt use it much. But it looks like to have good perks for ones who buys a little more than me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for Best Buy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love tech and find yourself going to Best Buy often then this is a no brainer. There is crazy good deals and more time to return items if you don't like or need them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't rely on 2-day shipping as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically purchased "my best buy plus" to take advantage of the 2-day shipping, to complete an important project, however purchased item sat at warehouse for several days or more due to an error and had to contact BBuy just to get things rolling and finally after escalating situation the item shipped.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Shipping delays can be frustrating. Can you please reach out to any of our Social Media Profiles so that we can document this for you? Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership has its Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Membership experience. I recently purchased a laptop that started to have issues 1 month into owning it. I was able to exchange the laptop for a comparable (but overall better due to Membership savings at the time of exchange) and am much happier now. If I had not had the Membership, the original laptop would be sitting at Geek Squad for analysis and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership it works in the case of a purchase I made gave me enough time to know that the scooter I buy it will failed so, i gave me the chance to returned the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you use Best Buy a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to get some money back from a purchase if the price goes down, i cant wait for that to kick in..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Project Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really provides you peace of mind to do electronic projects for your home or cars family or anything related to household electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the value of membership is worth the cost. Special item pricing offset the cost on the first purchase. Store team member helped in the arrangement. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped us was very nice and helpful. Would use him again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An unfortunate product of our times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's strange in that late stage capitalism way to have to pay extra for a supportive relationship between you and the corporation you're purchasing goods and services from, but here we are. I've had good experiences with the associates in my local stores – I just wish that supporting what you sold didn't come with a price tag.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Decagon! We are happy to hear that you've had great experiences when visiting your local Best Buy stores. We agree, having the support you need is great, and all the savings on top of that makes being a My Best Buy Plus™ member even better. Please be sure to check out https://www.bestbuy.com/memberships for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership works to save a buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me in store was excellent! He had patience was able to help direct us in a laptop purchase that worked for us. He then helped us leanr how to save the most we could on our purchase by joining the Best Buy membership program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy plus membership when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright I purchased laptop that gives me $50 off when I get $50 membership. So no brainer. Purchase this membership when you need it. Be careful not to forget to end membership if you don't need

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good membership but I did not use it enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can purchase an item and have extended return policy on all purchases. Definitely recommend plus to anyone its a great value. Also get 50 bucks off certain items in store which is great.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for your feedback and we are glad to hear you are enjoying your membership. Extended return periods are one of the many perks you receive as a My Best Buy Plus member. Please stay up to date with the latest updates and benefits at https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a Big time winner paid for itself within a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gratitude to Best Buy and all employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy membership options, including: purchases, Geek Squad assistance, friendliness and willingness of every employee to assist in any way possible! I’m grateful for my renewed membership, and have been a member since living in different cities in CA and even another brief stay in another state.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the biggest fan of Best Buy at yhis time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the benefits have been rather less than I expected, I purchased this membership when I was trying to buy a camera, which Best Buy completely screwed up the delivery and I was unable to use it in Jamaica for my trip. I had to go to Amazon and procure the camera in time. By the way, I even attempted to buy a second camera from Best Buy with certain delivery requirements which initially Best Buy suggested you could deliver on by a certain date and of course, you all messed that one up as well. So I have returned both cameras and , wish now that I hadn’t spent the money for this membership. I’m truly sorry because there are times that I truly enjoy Best Buy, but at this moment, I really am unhappy with you and can only repeat how Best Buy screwed up to camera purchases in a two week. Period and you were unable to deliver either anywhere close to what you had committed to on the original purchase. I don’t feel special by Best Buy and maybe that’s not your goal anymore. I hope things improve overtime, but for now I will look elsewhere for purchases only because you caused an enormous amount of stress for my wife Over this camera purchase. I won’t go into the details on this, but I certainly gave your manager in Buford Georgia and earful. I was professional. I was nice, but he even admitted that Best Buy delivery dates cannot be trusted. I’m happy to talk to anyone if you care to reach out and find out the details.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We regret that you had a poor experience ordering cameras. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can assist and document your feedback? BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get it the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us a lot of money! It is also helpful with longer refund policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PLUS iIS A MUST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always enjoy stopping by to shop at Best Buy! Excellent assortment of items at very reasonable prices! I have been telling my Ifriend(s) and neighbors about BEST BUY PLUS! Some of them were not aware of BEST buy Plus. The bottom line is I am very pleased that I am signed up for BEST BUY PLUS! Quality products at reasonable prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustyn did great at setting me up with the entertainment center and setting up the Geek Squad. Bram with the Geek Squad was awesome and set up the entertainment center, mounted my 65" TV and showed me how to use it and add more apps to the TV.

    I would recommend this to a friend