Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40770 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 40,773 reviews
  • Rated 1 out of 5 stars

    Still no pokemon accepted invites

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales lady st bestbuy laguna kept telling me to subscribe so i get full chance on getting accepted on pokemon invistes online. Until now i still dont have it

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jlightbourne25. Thanks for taking the time to share your feedback regarding your My Best Buy Plus™ membership. Knowing how popular Pokémon cards are, we understand wanting to do anything to get your best chance at getting them. While the membership can increase your chances at receiving an invitation, these are not a guarantee. Please keep an eye on any member offers that we may have: https://www.bestbuy.com/memberships. If you have any questions or need assistance, send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best thing i ever did

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets me insides on what i jeed for my home and upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the rewards have been worth it, especially in regards to gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It served its purpose

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and discounts purchased Asus Q540V on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing! Never got my 50$ certificate.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When signing up , I was promised 50 gift certificate “ kind of like it would pay for one year subscription “ baloney. After 2 years never got it. Called to claimed it and after 3 or 4 agents different calls and spending hours on the line . Nothing. No gift certificate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to shop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love walking aroind for ideas. I am a member and that allows me to get an amazing discount as well as a better warranty. A must place to shop for all elextronics as well as appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung crystal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remodeling and building an entertainment center around the TV. TV is great has all the features and more than i need. I have a sound system that I'm waiting on more equipment from best buy to further enhance my audio sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just cant say enough about best buys customer service. When i purchase at Best Buy im confident that i will get the quality help i need if i have any questions or further needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set was just right for our small place. The washer and dryer both are easy to use and holds small to large loads. We are pleased with the quality and the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam menbership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I warned everyone not to buy this menbership, because it's a best buy scam, you pay $49.99 to get some benefits, but when you go to use it they don't allow you to make exchanges or returns without charging more for the service you already paid for, soo don't buy it. You’ll regret.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Leonardo! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. For more information and support with your recent experience, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good deals

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy membership is a realiy great deal and we will be getting the nice offers compare to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devialet Phantom I

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best speakers in the market. It was a hassle free pickup at best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best buy membership

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] 50$ for the extended 60 day return/pm policy is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator. It's counter depth, but I feel like we have a good of amount of storage space. The right side door has large storage compartments and can open without opening the full door. The left side compartments are smaller, but they still fit and work good for smaller condiments. I also love the middle drawer, which I have dubbed "the cheese drawer". You can can change the temperature on it for whatever your storing ... colder for meats, etc .. freezer section is spacious and I like the little compartments that up against the door. It fits frozen burritos or ice packs nicely. My favorite feature is the hands free water dispenser. Set your cup on the shelf, his "auto" , it senses the size of the cup and will then fill it without you having to stand there and push it in. Very convenient. The only reason I didn't give it 5 stars is because you have to really close the door or it'll stay open. There is a "alarm" if it's open for more than 30 seconds (?) so it reminds you to close it all the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. It was nice to have the extended option to refund my product if needed and a discount on my Microsoft subscription. Helpful employee, however, I wanted to change my email address on my Best Buy account associated with my membership, this has proven a big issue. The employee changed it at the register, but did not tell me I would have to still access to my old email account to verify this change. I have called or chatted with customer support now four times to remedy this. I can access my account, but I cannot verify my account information. Had the employee asked me if I had access to my former email address or told me I would have to verify this change - I would have created a brand new Best Buy account to attach my membership to. I understand it wasn't intention, but it has become a time consuming issue that still hasn't been solved.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, if you shop here often

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Plus membership initially when I was purchasing a washer, and the membership perks that came along with that purchase made it feel like a worthwhile decision at the time. I especially appreciated the added benefits tied to major appliance purchases, including helpful member pricing, convenient delivery and support options, and the extended return window. Pairing the membership with an extended warranty gave me extra peace of mind on a large purchase, which was a big factor in deciding to try the program. Since then, I have had a generally positive experience. The exclusive member pricing, early access to certain sales, and free two-day shipping with no minimum have all been useful. There have been a few occasions where I found genuinely good deals on items I actually needed, and the savings on those purchases helped justify the cost of the membership. It also feels helpful to have a bit of priority access during big sales or product launches. At the same time, this membership has made me think about the growing number of store memberships that companies are encouraging customers to sign up for in order to get slightly better deals or earlier access to promotions. While My Best Buy Plus has provided real value so far, it does make me question whether this is something I will continue long term, especially in years when I am not planning larger technology or appliance purchases. Overall, I am glad I signed up and have been satisfied with the benefits. I would recommend it to people who shop at Best Buy regularly or who are making a significant purchase like an appliance. For more occasional shoppers, the long-term value may depend on how often the perks are actually used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best membership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the My Best Buy Plus membership for a while now, and honestly it has been completely worth it for me. The exclusive member discounts alone have already saved me more than the cost of the membership, especially on electronics, accessories, and gaming products. One of my favorite benefits is the extended 60-day return window. It gives me plenty of time to test products and decide if I really want to keep them, which is a huge advantage when buying expensive tech. The free 2-day shipping is also very convenient and makes online shopping much faster and easier. I also like getting early access to special sales and limited products before they sell out. The membership feels especially valuable during big shopping events like Black Friday or holiday sales. Overall, if you shop at Best Buy more than a few times a year, My Best Buy Plus is a great investment and adds a lot of extra value to the shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - OmniBook Ultra - 14" 3K OLED Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Premium Laptop with a Beautiful Display I have been very impressed with the HP OmniBook Ultra. The 14-inch 3K OLED touchscreen is bright, sharp, and vibrant, making movies, photos, and everyday work look amazing. The laptop feels premium, runs smoothly, and handles multitasking without slowing down. With 32GB of RAM and a 1TB SSD, it is fast enough for demanding work while still being light and easy to carry. The keyboard is comfortable, the battery life is good, and the Silk Sand finish gives it a clean and elegant appearance. My only complaint is that it has a limited number of ports, so some users may need an adapter or docking station. Overall, this is an excellent laptop for work, school, entertainment, and general productivity. It is expensive, but the performance, display quality, and premium design make it worth considering. Rating: 5 out of 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only had 2 weeks, fridge great, not delivery?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though like the new fridge, the freezer is a bit small. Lights seemed bright at first, but once you add food items, there are lots of shadows. Otherwise is an outstanding fridge. Delivery on the other hand was a joke. Delivery people didn't know how to install the fridge. I had to tell them how to do it. They didn't know a water adapter was included inside the water adapter kit that we purchased with the fridge. Also the needed to remove door handles from door to get fridge past it. Then the reassembled it wrong and left out weather stripping. Lastly, they left Styrofoam all over my driveway. Idiots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the total plus membership and switched to this one partley because the total plus membership went from $179.99 to $199.99 a year and the plus went from $49.99 to $29.99 a year. the other reason is while you do get a extra year coverage on most things you buy brings your coverage to 2 years and get geek squad support which is all nice but unless you are always buying a lot of items every year or two its not worth it. Example a MacBbook pro coverage is around $349.00 for two years so to make it worth while you will need to buy other items to make the two year total plus membership worth it as it is $199.99 plus tax bringing tow year coverage to well over $400. 00 for a single item. so unless you buy a lot every year or two is not worth it. PS: although anything can break in the 2nd year but I have never had that experience. I think companies build products to last during the warranty and paid extended warranties so you really don't need the total plus. Also for apple products apple tech support will work with you on much older devices than 2 years.

    I would recommend this to a friend