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Customer reviews

Rating 4.2 out of 5 stars with 40362 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 40,362 reviews
  • Rated 5 out of 5 stars

    Do it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product from Best Buy’s. I would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store associate was very helpful and i think the membership is a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash-Cam help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron from the Knightdale, NC location was a great help when we were looking for a dash-cam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and well needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opened boxes excellent but received like a trash..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is okay but very very disappointed when buy 2 times open box excellent inspection buy technician.. when I received like a trash... Bestbuy don't care customer..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok I guess, mostly I forget it exists.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sometimes get some cash off but only on very select items. Overall it appears more of a way to encourage the sale of sale items or things BestBuy is trying to get rid of versus something that feels like a benefit to members.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Sometimes worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying several big ticket items, it is a good deal. But once you’ve saturated your tech purchasing, it isn’t saving you anything…. I give it a conditional recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing membership to have when you need appliances for home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I felt high pressure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really felt strong armed into a membership that I have yet to take advantage of. The associate and his department manager seemed to tag team and it felt like a high pressure sale. I have experienced this before and its unprofessional and makes me not want to do any further business with Best Buy. I am still looking for/waiting for this $100 coupon but I worry I missed out on using it because it was a limited time thing. I gave the experience 2 stars because I really like the iPad that I purchased, otherwise it would be 1 star. The young man who answered questions a couple days prior was more helpful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    saved $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me $ on install and disposal of appliance. they do send lots of emails though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription makes sense if you purchase several items from Best Buy, and the perks are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has already paid for itself with two purchases. It has brought us back to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love❤️ My Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My Best Buy. I've never had any problems with any of the Best Buy products or services that I have purchased. And the Best Buy team members are the best too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthy benefit of the sales and discounts access which I could get elite member of no charge in past anyway reasonable price for yearly membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked the older rewards system better I think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see the point, just wish I didn't have to purchase a membership to basically get what I already had with Best Buy Rewards. Do like the website and use best buy for most of my electronics, very convenient in that aspect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to have ann added subscription, but this is good for the longer return window, member only deals, early access, free shipping, etc…If you like electronics and order from Best Buy, it’s a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big money saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship helped me save over $300. So thankful that the Best Buy employee shared the benefits with me in a way that I understood so I could take advantage!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful for longer return window, otherwise not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is useful if you have a large purchase where there’s a potential need for return. I haven’t gotten much value out of it otherwise as it seems it’s usually discounts on the lowest tier/quality products. Not worth renewing for me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. Our My Best Buy Plus™ membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We'd be happy to assist you in exploring the specific benefits that are included. For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits and overall very useful the app makes it even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm goated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk its pretty good. If you go to best buy a lot, theres a lot of good perks when it comes to customer service benefits

    I would recommend this to a friend