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Customer reviews

Rating 4.2 out of 5 stars with 38983 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 38,983 reviews
  • Rated 5 out of 5 stars

    Good membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my membership, it let me save money in all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love jt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great added perk to my best buy plus. Ad free videos and music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a lot of helpful information the day I purchased my tv. The gentleman that helped me told me about the membership and how it would save me money and it has. He was very professional and well knowledgeable about the tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service-over and above expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was nimble and knowledgeable. The laptop I wanted was not longer on a sales promotion; he found another better laptop on promotion. It was the last one! I was thrilled. Thank you so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the best buy plus membership was great. I personally dont utilize it as much as I should however I think its great for customers who shop Best Buy often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 60 day return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return window regardless of reason is what sold me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top i wanted was not available. I came back the next day and got something else that had to b mailed to me..

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, PeggyP! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to a recent order, and our team would be happy to assist you if needed. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A great deal for shoppers who appreciate value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the BB Membership to be of considerable value, especially in the purchasing of furnishing our new home with multiple TV's, entertainment centers and other items to increase our enjoyment of a new home. Just knowing that Best Buy stands behind all of our purchases from them gives us a sense of security and appreciation because of their reputation for customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were met and helped extremely well by your associate by the name of Tre' Fields. Very helpful and knowledgeable. A credit to your store. Mr & Mrs Evans We purchased a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST OFFERS, MORE DISCOUNTS, HIGHER TECHNOLOGY, GOOD VIBES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his gaming computer , along with his VR headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’ve used my Best Buy Membership frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Best Buy Yuma many times since moving from WA State - the staff has been very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should I purchase membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership paid for itself with first purchase. If your planning big ticket item it seems like no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall tv installation professional service by very knowledgeable installers providing this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is too much benefits not to get it. Geek Squad helps you build a custom built computer for the free! Really good deals on a lot of stuff in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Buy Delivers Excellence:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! I recently had a fantastic shopping experience at Best Buy. The store offers an excellent selection, competitive prices, and top-notch service. We purchased a Dyson vacuum, and an Apple MacBook, all of which exceeded our expectations. Overall, we are extremely satisfied with Best Buy and highly recommend it for its warm atmosphere and great products. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is in great value members prices plus deals every week. To top it off every holiday I’m saving at least $200 that I’m putting two bills in this economy. I could get on my knees and thank Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used any of the features/advantages yet. Not even sure of all the advantages of this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth. Extra warranty and discounts. saved me good money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung TV. Beautiful picture, easy navigation.

    I would recommend this to a friend